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Use your UK bundles in Europe!

Martin-O2
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Hi everyone, 

 

We have some great news regarding roaming in Europe.

 

from 15 June customers on O2’s Pay Monthly, Pay As You Go and Business tariffs will be able to use their inclusive allowances while travelling in Europe. So while the weather will hopefully be different to the UK, using their phone won’t be. And to celebrate, three lucky people will have the chance to win a weekend break to a European destination.

 

O2 customers don’t need to do anything to take advantage of the changes. Instead, from Thursday 15 June they’ll simply be able to make and receive calls and texts to anyone in O2’s Europe Zone and use their data allowance too. If they need extra data while they’re abroad, O2 customers will be able to add a Bolt On just like they can at home – they’ll be able to use any leftover data when they return too.

 

To help get people in to the holiday spirit, O2 is giving away three weekend breaks to a European destination and full details will be announced through its social media channels later today. Each break is for two people and includes flights, accommodation and £500 spending money. For more info on this giveaway check out the terms and conditions here wink

 

O2’s Europe Zone covers 47 countries for Pay Monthly and Business customers. These are: Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar (UK), Greece, Guadeloupe, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy, Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, The Netherlands and Vatican City. Destinations outside the EU/EEA are also included – Guernsey, Isle of Man, Jersey, Monaco and Switzerland.

 

For Pay As You Go customers Guernsey, Isle of Man, Jersey, Monaco and Switzerland aren’t included in O2’s Europe Zone. Customers can still access these destinations at O2’s standard European rates or via the O2 Travel Bolt On. Pay As You Go £30 Big Bundle customers can use up to 10GB of their 20GB data allowance.

 

  • From 15 June, O2 customers can use their inclusive calls, texts and data bundles when travelling to Europe at no extra cost.
  • O2’s Europe Zone for Pay Monthly and Business customers covers 47 countries including Jersey, Guernsey and Switzerland.
  • A chance to win one of three European weekend trips for two people in June, July and August including flights, accommodation and £500 spending money

 

O2 will be texting its customers about the changes from 15 May. For more information, including all the applicable terms and conditions see below.

 

Pay Monthly terms and conditions

Pay As You Go terms and conditions

 

If you have any questions about the roaming changes please ask wink

 

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MI5
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This is good news slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Anonymous
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Will the o2 data be throttled to dial up speeds as they are now in Europe? hope not!

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Anonymous
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@Anonymous wrote:

Will the o2 data be throttled to dial up speeds as they are now in Europe? hope not!


They shouldn't be throttled as its technically using your "full speed" allowance abroad so i assume they cannot impose restrictions

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jonsie
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Sounds like really good news. Well done O2!
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Martin-O2
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Hey guys I'll be gathering any questions on this that aren't covered in the announcement and passing them to the rest of the team to get some answers.

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jonsie
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@Martin-O2 wrote:

Hey guys I'll be gathering any questions on this that are'nt covered in the announcement and passing them to the rest of the team to get some answers.


Data speeds I'm sure will be the main issue. 

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adamtemp64
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@Martin-O2 nice to see this, strange only the French side of the Caribbean island of Saint Martin is included and not the Dutch side ? I go there so it would be of benefit 

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soulframe
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Hopefully this means that the O2 will have caught up with the other UK networks and have 4G roaming agreements set up with the European networks????

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topmek
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What about tethering in EU when on Pay Monthly plan with 6GB of data?

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