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Forum Posts

Future O2 products & services. Get involved!

Hey everyone, On the O2 Community we regularly trial and beta test various products and services that we're considering bringing to the market. This has allowed us to involve many of our members who have helped provide feedback, comments and thoughts...

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Martin-O2 by Community Manager
  • 1514 Views
  • 6 replies
  • 1 kudos

Phishing, Smishing & Scams. Latest info & advice.

SEPTEMBER 2021 UPDATE - iOS 14.8 (Zero Click Malware) We have seen news and media reports of a zero click malware vulnerability within iOS that has been patched with the latest iOS 14.8 update. Please see more info below and update your devices as so...

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Chris_K by O2 Social Media Team
  • 15900 Views
  • 24 replies
  • 4 kudos

Help & Support from O2 during COVID-19

Hello, and welcome to the O2 Community.If you're reading this, it's likely because you're looking for information or you're having issues getting through to our Customer Services by phone or through our social media. Remember, you can manage your acc...

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Chris_K by O2 Social Media Team
  • 24015 Views
  • 22 replies
  • 2 kudos

Welcome to O2!

Hi there! After the initial excitement and elation of ordering or picking up your shiny new phone and sim you may have a few questions. We want to make your journey with O2 as easy and simple as possible so we have asked our community members to help...

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Marjo by Former Staff
  • 22942 Views
  • 10 replies
  • 1 kudos

How to find help & contact O2: A Guide

Hi everyone, People often search and ask here on the Community how to get in touch with O2 about different types of queries. We've made the below guide and suggestions based on these questions and I hope it's helpful if you're not sure who to contact...

Marjo by Former Staff
  • 49259 Views
  • 25 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Community Manager
  • 91396 Views
  • 1942 replies
  • 7 kudos

O2 Support for Customers in Sharm El-Sheikh

UK holidaymakers are currently stranded in Sharm El Sheikh, in light of this we’re zero-rating calls and texts from there back to the UK from the 4/11/2015 until the stranded customers have been flown home or the situation changes or develops.If you’...

Chris_K by O2 Social Media Team
  • 3841 Views
  • 5 replies
  • 0 kudos

HTC A9 - Coming soon!

Hey all,It was announced by HTC a few weeks ago and it'll be available to order with O2 very soon, so eyes peeled here > https://www.o2.co.uk/shop/phones/htc/one-a9/As you can see, it's very pretty (or if you're macho, let's just call it sleek!) and ...

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Chris_K by O2 Social Media Team
  • 4483 Views
  • 18 replies
  • 0 kudos

Resolved! Google Nexus - The 2015 line-up

Evening folks,Sorry we couldn't mention anything before hand but tonight we were invited along to a certain little Google announcement from the heart of London. Lets just cut straight to the chase, shall we?They're coming, and they're coming to O2......

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Chris_K by O2 Social Media Team
  • 10130 Views
  • 102 replies
  • 1 kudos

O2 Community Rewards: September '15

Hi guys, Its a that lovely time of the month again where we announce those who earned community rewards last month Those who were rewarded are below as well as our reward nominations winners! Our first nomination was voted for by you all and I'm happ...

Toby by Former Staff
  • 5182 Views
  • 37 replies
  • 1 kudos

Windows 10 - Upgrade your life

Hey guys,Me and Brad have made our way to sunny-ish London today to attend Microsofts “Windows 10 Launch Event”, hoping to get the inside scoop on all things Windows 10. For those of you running Windows 7 or 8 on your laptop or desktop computer, reme...

Chris_K by O2 Social Media Team
  • 5331 Views
  • 47 replies
  • 0 kudos

Try The Tech: New Phase! - October '15

Hi everyone, Try The tech is ready for a new phase! For those of you not in the know, the O2 team here has a small set of devices that we loan out for a couple of weeks to members. These 'testers' then try out the phone and post a great review. Check...

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Toby by Former Staff
  • 3254 Views
  • 6 replies
  • 3 kudos

Try the Tech - Available Devices

Hi all Here's a full list of devices that are currently available for the Try the Tech programme. Please check it regularly as we will be constantly adding to the list. For a full description of the programme and T&Cs please read Try the Tech. Sony X...

Anonymous by Not applicable
  • 5587 Views
  • 144 replies
  • 4 kudos

Sony Z5 & Z5 Compact - Coming to O2

The yearly IFA event in Berlin kicked off today in spectacular style, with Sony announcing their brand new devices. We'd like to announce that we'll be ranging the Z5 Compact and Z5 and they'll be coming soon - and, if you're looking at the Compact, ...

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Chris_K by O2 Social Media Team
  • 4786 Views
  • 21 replies
  • 0 kudos