18-07-2012 14:46 - edited 18-07-2012 14:55
18-07-2012 14:46 - edited 18-07-2012 14:55
Hi Everyone,
To say sorry for last week’s network issue, everyone who was directly affected will get the equivalent of 3 days back on their September bill or via their top-up.
To thank *all* our customers for supporting us through an unprecedented and difficult period, we are also giving everyone on O2 a £10 O2 voucher to spend in store.
More details on our blog post: http://blog.o2.co.uk/
Once again, apologies for any inconvenience caused.
Thanks
Abs
18-07-2012 23:38 - edited 18-07-2012 23:38
18-07-2012 23:38 - edited 18-07-2012 23:38
@Anonymous wrote:
The reason the voucher is available in September is actually to make sure people don't miss out due to being away in the holiday period.
Ronan? Surely not....can't be, can it?
18-07-2012 23:39 - edited 18-07-2012 23:41
18-07-2012 23:39 - edited 18-07-2012 23:41
@jonsie wrote:
@Anonymous wrote:
The reason the voucher is available in September is actually to make sure people don't miss out due to being away in the holiday period.
Ronan? Surely not....can't be, can it?
Could be, it's been one of those weeks!:smileyhappy:
Just in case - Welcome to the forum Ronan!
on 18-07-2012 23:44
on 18-07-2012 23:44
Ok guys, what do we ask for first? The forum app or the 0844 numbers idea?
on 19-07-2012 09:22
on 19-07-2012 12:36
on 19-07-2012 12:36
on 19-07-2012 13:13
on 19-07-2012 13:55
on 19-07-2012 13:55
on 19-07-2012 13:59
on 19-07-2012 13:59
on 19-07-2012 15:24
on 19-07-2012 15:24
@Anonymous wrote:
so, a £10 voucher to spend in an o2 shop where we will all buy even more tatt from them at ridiculously inflated prices. Guys, if you want a new phone, o2 is an option but for ANY accessories 2 minutes on the web will turn up the same goods at 1/3 of the price. O2 has taken over a week to apologise and then they come up with this derisory offer. Remember the people affected are getting £2-3 off their bill for one month. But everyone is getting a £10 voucher to encourage them into the O2 shops. O2 must think we are all stupid
on 19-07-2012 15:45