Not recieving calls

ButtonBaggins67 · ‎10-04-2024

For the past few days I keep having text to say someones called me, but there is no call logged and phone hasn't rung? I've tried restarting my phone but still happens. Also got a very low coverage on mobile data when at home, despite there being no problems in my area? I'm missing some important calls.

MI5 · ‎10-04-2024

@ButtonBaggins67

Check here for issues http://status.o2.co.uk/

and use wifi calling when at home connected to your wifi.

Guide: Do you have poor coverage / signal Indoors? This may help Explain / resolve it

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎10-04-2024

Hard to say at a distance

Start with these guides

Guide: How can I sort out my network issues?

Guide: Is the network down for me or everyone?

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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