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Hey everyone,
It's Friday and what better way to see in the weekend then a community spotlight! This time around the spotlight is on @welshsteve76! Welshsteve76 joined the community back in 2012 and he's kindly agreed to answer a few questions for the spotlight.
Check out his answers below and feel free to ask any follow up queries you may have! 
What’s your name and where are you from?
Steve. Originally from South Wales (about 17 miles west of Swansea). Moved to Cheltenham (uni) before moving to Leamington Spa nearly 20 years ago now.
Why did you join and stay in the O2 Community?
Initially joined back in 2012 to find out why I had no mobile signal at the time. Took a look around the forums and decided to get involved in other discussions. I sporadically used it on and off since, before becoming more regular in recent years. Unlike many other forum boards around the Internet, where the regulars and admins can be, shall we say "abrasive", and unhelpful, the O2 community regulars and admins are very helpful and friendly, and instead criticising somebody's post for not being in the "correct format", they go out of their way to assist.
What was your first mobile phone and which phone do you currently have?
Nokia 5110 (the one you could replace the fascias and buttons). I currently have a Huawei P20 Pro.
If you were CEO of O2 for a day, what would you do?
Allow free upgrades for anyone with a Huawei device plan 
Seriously though, the huge drop off in customer service in recent years needs addressing (it was the very best of all industries until a few years ago in my opinion). It's still better than EE & Vodafone though. The customise your plan isn't flexible enough (you should be able to select data packages 1GB at a time). But one thing I think would really help customers is to make O2 recycle clearer and fairer. If you have a device plan and wish to trade in, there should be a minimum payment amount you get which equates to premiums paid.
Favourite movie/TV show/actor?
Movie = Back To The Future or The Shawshank Redemption
TV Show = Quantum Leap (all time), Supernatural or Lucifer are my favourite current TV shows.
Actor = David Tennant
How do you take your tea/coffee?
Tea = Strong, no sugar, drop of milk
Coffee = Strong, sometimes half a brown sugar, shake the milk so it froths up.
Do you have any pets?
No. I do get a robin coming down to my back door regularly every day asking for food though 
(some of you may have seen the pictures I have posted on the community).
Which future development in tech are you looking forward to?
Quantum Computing becoming the norm.
If you could have a conversation with any famous person, dead or alive who would it be and why?
Brian Cox (scientist). He just makes difficult things sound so simple.
What's your dream house like and where would it be located (if you could choose anything!)?
I'm not really into huge with 10 bedrooms etc. As long as it was reasonable roomy with a couple of guest rooms (3 or 4 bedrooms in total). I'm more about outside space. That would do me. It would have to be detached without any noisy neighbours and far from a busy road. However ( ), I'd love it to have a cinema room, games room (snooker, pool, games consoles), swimming pool and a small gym (rowing machine, exercise bike), tennis court, nice garden with flower beds etc. I wouldn't want it to be in the UK though. Probably Lanzarote.
Any hobbies besides the Community?
Music is a big love of mine, and I listen to and collect a lot of music, as well as going to gigs whenever I can (it's expensive these days). I can also play guitar, although I don't get it out that often these days (I used to play in bands). I like to play snooker, and used to run the local snooker league and was a team captain for over 10 years. Although since I stopped playing in a team I don't play much anymore.
Thanks for sharing a bit about yourself Steve! Much appreciated!
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Of course it didn't help that we waited 8 hrs to get into our apartment in Gran Canaria. We landed in the middle of the night and there was still someone in it!! So we got in about 11am. The first thing I did was put the kettle on for a cup of tea (using water from the tap) Imagine my horror when I poured the milk in and it sank to the bottom of the cup!.
I had to take a mile walk to find somewhere which sold bottled water.
We could see the sea. but had to cross Maspalamos Dunes to get to it (burning our feet as we crossed) Not a holiday I remember with any fondness at all 
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