Age Verification is now available on MyO2
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on 04-09-2020 08:37
Hi everyone,
I hope you're having a lovely day so far!
We have some good news to share about My O2 today. If you're a Pay Monthly customer, you can now do the age verification on the web version of My O2.
This means that you can now age verify without the need to call Customer Service with a credit card or the need to go to an O2 retail store and produce your photo ID.
You can do this by logging in to My O2 on your browser. Select 'More' at the top of the page, and then 'Age Verification'.
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on 04-09-2020 08:43
That's brilliant @Marjo .
Could this be added to the existing guide here Guide: O2 Age restriction?
Veritas Numquam Perit
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on 04-09-2020 08:59
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on 04-09-2020 08:59
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 04-09-2020 09:14
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on 04-09-2020 09:14
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on 04-09-2020 09:18
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on 04-09-2020 09:18
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on 04-09-2020 09:46
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on 04-09-2020 09:46
I like that
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu
--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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on 04-09-2020 12:50
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on 04-09-2020 12:50
Good to hear it goes to the "master" number on the account (most likely the parent's one)!
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
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on 04-09-2020 13:07
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on 04-09-2020 13:07
Just tested and it just says are you sure, but when you turn it back on it sends a code back to the master number.
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu
--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company