Welcome & News
See what’s new in the O2 Community and discuss the latest O2 news.
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Forum Posts

Introducing community badges

Hey everyone, I'm happy to announce the addition of a new feature to the O2 community, badges! Community badges are an award that you can earn by completing certain actions on the community such as creating topics, posting replies and various other a...

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Martin-O2 by Community Manager
  • 4832 Views
  • 33 replies
  • 7 kudos

Future O2 products & services. Get involved!

Hey everyone . On the O2 Community, we regularly connect members with teams at O2 to help test new/existing products and services. The feedback, comments and ideas that are shared by members have a huge impact on our decision making. Want to get invo...

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Martin-O2 by Community Manager
  • 7183 Views
  • 6 replies
  • 1 kudos

Phishing, Smishing & Scams. Latest info & advice.

MAY 2022 UPDATE - Flubot 1.1 / 2.0 It's been a couple months since our last update, but that doesn't mean these scammers and fraudsters have given up or slowed down - far from it. Scammers are always looking for ways to get unsuspecting users to clic...

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Chris_K by O2 Social Media Team
  • 23448 Views
  • 31 replies
  • 5 kudos

Help & Support from O2 during COVID-19

Hello, and welcome to the O2 Community.If you're reading this, it's likely because you're looking for information or you're having issues getting through to our Customer Services by phone or through our social media. Remember, you can manage your acc...

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Chris_K by O2 Social Media Team
  • 29584 Views
  • 25 replies
  • 2 kudos

Welcome to O2!

Hi there! After the initial excitement and elation of ordering or picking up your shiny new phone and sim you may have a few questions. We want to make your journey with O2 as easy and simple as possible so we have asked our community members to help...

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Marjo by Former Staff
  • 26550 Views
  • 10 replies
  • 1 kudos

How to find help & contact O2: A Guide

Hi everyone, People often search and ask here on the Community how to get in touch with O2 about different types of queries. We've made the below guide and suggestions based on these questions and I hope it's helpful if you're not sure who to contact...

Marjo by Former Staff
  • 66893 Views
  • 25 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Community Manager
  • 129438 Views
  • 2444 replies
  • 10 kudos

What's the O2 community and how to get started?

Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...

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Martin-O2 by Community Manager
  • 70392 Views
  • 0 replies
  • 16 kudos

Kids are out-quizzing their parents!

Hey everyone, We have a very popular weekly quiz on the community hosted by Mi-Amigo which has really helped to bring our community together in spirit of friendly competition Some recent data released by O2 has shown that this same friendly competiti...

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Martin-O2 by Community Manager
  • 1846 Views
  • 2 replies
  • 0 kudos

New Motorola Edge Launched

Hi everyone, and the good news keep coming today - the Motorola Edge is also now available on O2! Unleash the best entertainment at the speed of 5G and snap incredible pics with the 64-megapixel triple camera. Read a bit more below on what the Motoro...

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LukasB by Former Staff
  • 3727 Views
  • 6 replies
  • 0 kudos

General update on Community & CS

Hi everyone, I hope you're having a good week so far and keeping safe. We haven't had a chance to post our usual monthly community recap topic for a while due to the current situation, but thought it would be great to end the week with a general upda...

Marjo by Former Staff
  • 1380 Views
  • 1 replies
  • 2 kudos

Huawei P30 Lite New Edition Launched

Hi everyone, Good news - the Huawei P30 Lite New Edition is now available on O2! You can get it in Midnight Black or Peacock Blue. Which colour do you prefer? Read a bit more below on why we like this new device! Up your photography game The Huawei P...

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Marjo by Former Staff
  • 3687 Views
  • 6 replies
  • 0 kudos

NEW Huawei Y5 Launched

There is no end in sight. O2 have been busy getting all the new devices ready. The Huawei Y5 is also now available on O2! Here’s a bit more about why we love the all new Huawei Y5 Perfect snaps and selfies with the 13MP main camera and Selfie Toning ...

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LukasB by Former Staff
  • 2739 Views
  • 4 replies
  • 0 kudos

O2 gifting smartphones to most vulnerable

‘Community Calling’ – a partnership between O2 and Hubbub invites people to empty their drawers of old phones to pass on to the digitally excluded The trial will initially see 800 refurbished smartphones and O2 Pay as you Go SIM cards distributed to ...

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Chris_K by O2 Social Media Team
  • 2590 Views
  • 3 replies
  • 1 kudos

Huawei Y6s is now available on O2!

Hi guys, Even more good news today regarding new and exciting devices. The Huawei Y6s is now available on O2 and you can choose from either Starry Black or Orchid Blue. Here's some more info on what we like about this phone! See the big picture Playi...

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Marjo by Former Staff
  • 3717 Views
  • 5 replies
  • 0 kudos

Roaming MegaGuide

Yes! It’s that time of the year again where we dust off our suitcases, hunt out our holiday clothes and get ready to jet off to sunnier climates. Or a husky ride in Iceland, if that’s your thing. You have everything organised and now you just need to...

EmilieT by Former Staff
  • 36477 Views
  • 10 replies
  • 1 kudos

My O2 Extras are here!

Hi everyone! How are you doing today? We have some exciting news to share: O2 has this morning launched O2 Extras, which means even more flexibility and value for our customers. This is something you can choose based on your interests together with y...

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Marjo by Former Staff
  • 12626 Views
  • 14 replies
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Motorola G8 Power Lite is now available on O2!

Hi everyone, Great news! The new Motorola G8 Power Lite has launched and is available on O2 both pay monthly and Pay As You Go! With up to three full days of battery life, the fun never stops. A powerful octa-core processor and 4GB of RAM will keep t...

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Martin-O2 by Community Manager
  • 2338 Views
  • 3 replies
  • 0 kudos