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Forum Posts

Access For All - Everything You Need To Know

Hello and welcome to the O2 Community This thread is dedicated to our members who may find it difficult to access any of our services due to a disability or personal situation. Please find everything that you need to know below Accessibility & Vulner...

Dave-O2 by Community Manager
  • 4363 Views
  • 2 replies
  • 3 kudos

Welcome to O2!

Hello everyone, We'd like to officially welcome to you to the O2 network! If you're a new customer or have returned to O2 after a few years with a different network provider there is a lot if information to digest so we've put together this handy wel...

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Martin-O2 by Former Staff
  • 26082 Views
  • 22 replies
  • 1 kudos

What's the O2 community and how to get started?

Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...

Martin-O2 by Former Staff
  • 10590 Views
  • 0 replies
  • 2 kudos

Why O2? Tap here to find out

You may be weighing up your options of which network to join or move to, reviewing who offers the best value for your money, or if you're an existing customer you may be wondering if you should upgrade or check out other options. Well, we're here to ...

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Chris_K by Former Staff
  • 3703 Views
  • 2 replies
  • 0 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 415456 Views
  • 3421 replies
  • 12 kudos

iPhone SE 2020. Out now on O2.

iPhone SE has launched and is available to order now on O2, featuring A13 Bionic, the fastest chip ever in a smartphone that enables great battery life and the benefits of Portrait mode with the best single-camera system in an iPhone. iPhone SE 2020 ...

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Chris_K by Former Staff
  • 2649 Views
  • 2 replies
  • 2 kudos

NHS websites now free for O2 customers

In response to the need for access to the latest healthcare guidance, all O2 Pay Monthly and Pay As You Go customers can now access NHS websites without using any of their data allowance.Calls to NHS 111 are already free for all O2 customers.

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Chris_K by Former Staff
  • 13552 Views
  • 17 replies
  • 3 kudos

101 non-emergency calls are now free

Hey everybody,This week the Home Office announced that calls to the 101 non-emergency service would be made free as of April 1st. See below a small section taken from the official announcement on Gov.uk: The Home Office From tomorrow no member of the...

Chris_K by Former Staff
  • 5711 Views
  • 6 replies
  • 0 kudos

Charge to Mobile - Now on Apple App Store, Google Play Store & More

The smartphone has revolutionised and changed most things we do in our daily lives. With it, you’re a photographer, musician, blogger or gamer; you can do everything with your phone.If you didn’t know, you can also use it like a bank card. And we’re ...

Chris_K by Former Staff
  • 14371 Views
  • 17 replies
  • 2 kudos

Additional support on O2 Community

Hello everybody,As you may have seen from us over the past few days, we have been keeping our customers updated on what we’re doing during the COVID-19 crisis. With the temporary closure of our O2 stores, we anticipate an increase in queries here on ...

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Chris_K by Former Staff
  • 23332 Views
  • 61 replies
  • 4 kudos

Taking the carbon out of O2. Net zero by 2025.

Hey all,This morning we have announced our ambition to become the first net zero mobile network. This is of course something I'm personally really proud to see and be a part of, and follows on from recent threads where I have discussed/announced us r...

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Chris_K by Former Staff
  • 2685 Views
  • 6 replies
  • 4 kudos

Samsung Galaxy S10 Lite now available on O2!

Hi guys, hope you had a nice weekend! Some more good news for Samsung fans! The Samsung Galaxy S10 Lite is now available on O2 in Prism Black colour! Let us know if you're interested in this one and read a bit more about it below. Here’s a bit more a...

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Marjo by Former Staff
  • 1153 Views
  • 1 replies
  • 0 kudos

[Update: fixed] My O2 app currently unavailable

Hi guys, A quick heads up in case you're having difficulties or see someone else on the community having difficulties with using the My O2 app. We are aware of an issue currently affecting the app and are looking into it. The desktop version of My O2...

Marjo by Former Staff
  • 7850 Views
  • 42 replies
  • 4 kudos

O2 powers into a new partnership with Anker

Hey everyone,We have some exciting news to share with you all. From today, Anker will replace Belkin as our charging and power partner. Why the switch to Anker? They are charging experts and are focused on developing new and improved charging technol...

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Chris_K by Former Staff
  • 6387 Views
  • 9 replies
  • 1 kudos

Frozen The Musical, coming to Priority

Hey guys. We have some amazing news for all parents, grandparents and guardians out there who have childen or grandchildren who are obsessed with Frozen, Elsa, Ana, Olaf and all the other Frozen characters...TICKETS AVAILABLE EXCLUSIVELY FOR O2 CUSTO...

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Chris_K by Former Staff
  • 3831 Views
  • 4 replies
  • 0 kudos