Welcome & News
See what’s new in the O2 Community and discuss the latest O2 news.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Introducing community badges

Hey everyone, I'm happy to announce the addition of a new feature to the O2 community, badges! Community badges are an award that you can earn by completing certain actions on the community such as creating topics, posting replies and various other a...

Topics1.png Replies1.png Kudos1.png Solutions1.png
Martin-O2 by Community Manager
  • 3531 Views
  • 33 replies
  • 7 kudos

Future O2 products & services. Get involved!

Hey everyone . On the O2 Community, we regularly connect members with teams at O2 to help test new/existing products and services. The feedback, comments and ideas that are shared by members have a huge impact on our decision making. Want to get invo...

Future-O2.jpg
Martin-O2 by Community Manager
  • 6461 Views
  • 6 replies
  • 1 kudos

Phishing, Smishing & Scams. Latest info & advice.

MAY 2022 UPDATE - Flubot 1.1 / 2.0 It's been a couple months since our last update, but that doesn't mean these scammers and fraudsters have given up or slowed down - far from it. Scammers are always looking for ways to get unsuspecting users to clic...

scam-header.jpg unnamed.jpeg Flushot.jpeg MyO2-1.jpg
Chris_K by O2 Social Media Team
  • 21819 Views
  • 29 replies
  • 5 kudos

Help & Support from O2 during COVID-19

Hello, and welcome to the O2 Community.If you're reading this, it's likely because you're looking for information or you're having issues getting through to our Customer Services by phone or through our social media. Remember, you can manage your acc...

LatestInfo.png Community_STS_PAC2.png Community_STS_1.png Community_STS_2.png
Chris_K by O2 Social Media Team
  • 28434 Views
  • 25 replies
  • 2 kudos

Welcome to O2!

Hi there! After the initial excitement and elation of ordering or picking up your shiny new phone and sim you may have a few questions. We want to make your journey with O2 as easy and simple as possible so we have asked our community members to help...

CommunityWelcome-2.jpg
Marjo by Former Staff
  • 25715 Views
  • 10 replies
  • 1 kudos

How to find help & contact O2: A Guide

Hi everyone, People often search and ask here on the Community how to get in touch with O2 about different types of queries. We've made the below guide and suggestions based on these questions and I hope it's helpful if you're not sure who to contact...

Marjo by Former Staff
  • 64755 Views
  • 25 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Community Manager
  • 121493 Views
  • 2393 replies
  • 10 kudos

What's the O2 community and how to get started?

Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...

O2 community revamp carousel.jpg
Martin-O2 by Community Manager
  • 69850 Views
  • 0 replies
  • 16 kudos

101 non-emergency calls are now free

Hey everybody,This week the Home Office announced that calls to the 101 non-emergency service would be made free as of April 1st. See below a small section taken from the official announcement on Gov.uk: The Home Office From tomorrow no member of the...

Chris_K by O2 Social Media Team
  • 3048 Views
  • 6 replies
  • 0 kudos

Charge to Mobile - Now on Apple App Store, Google Play Store & More

The smartphone has revolutionised and changed most things we do in our daily lives. With it, you’re a photographer, musician, blogger or gamer; you can do everything with your phone.If you didn’t know, you can also use it like a bank card. And we’re ...

Chris_K by O2 Social Media Team
  • 8690 Views
  • 17 replies
  • 2 kudos

Additional support on O2 Community

Hello everybody,As you may have seen from us over the past few days, we have been keeping our customers updated on what we’re doing during the COVID-19 crisis. With the temporary closure of our O2 stores, we anticipate an increase in queries here on ...

CommunitySupport.png Community_STS_PAC2.png Community_STS_1.png Community_STS_2.png
Chris_K by O2 Social Media Team
  • 5536 Views
  • 61 replies
  • 4 kudos

Community Spotlight: JamieB14

Hey everyone, A great note to end the week on is a community spotlight! A big thanks to @JamieB14 for taking some time to answer a few questions to help us all get to know them a bit better! @JamieB14 only joined the community in January of this year...

Martin-O2 by Community Manager
  • 5190 Views
  • 35 replies
  • 4 kudos

iPad Pro 2020 - Out now!

In amongst everyone adjusting to new life working from home and entertaining themselves more at home, we do have some good news for those who are looking for, or are in need of a new tablet.The new iPad Pro has launched today for consumer customers, ...

apple-ipad-pro-11-2020-space-grey-sku-header-190320.png apple-ipad-pro-12-9-2020-space-grey-sku-header-190320.png
Chris_K by O2 Social Media Team
  • 608 Views
  • 0 replies
  • 0 kudos

Welcome to O2!

Hi there! After the initial excitement and elation of ordering or picking up your shiny new phone and sim you may have a few questions. We want to make your journey with O2 as easy and simple as possible so we have asked our community members to help...

CommunityWelcome-2.jpg
Marjo by Former Staff
  • 25715 Views
  • 10 replies
  • 1 kudos

Community Awards 2019 - The Winners!!

Hey everyone, It's now time to announce the winners of the community awards for 2019! Thanks to all for taking part in the voting process. They have now been totalled up and the winners of each category are listed below. Best Review - Sony Xperia 1 b...

Community Awards.png Best Review.png 2020_Awards_SPECIAL.gif
Martin-O2 by Community Manager
  • 4149 Views
  • 22 replies
  • 3 kudos

O2 is the exclusive UK mobile network for Disney+

Hey everyone,We have an absolutely amazing announcement for you all this morning! SO EXCITED!O2 is the exclusive UK mobile network distributor for Disney+ New and upgrading pay monthly customers will be able to get six months of Disney+ on O2 O2 cust...

SOC-Disney-Post.jpg
Chris_K by O2 Social Media Team
  • 935 Views
  • 3 replies
  • 0 kudos

Community Recap: February 2020

Hi everyone! February has just flown past and I can't believe it's already March! We had a busy month here on the community with all kinds of interesting discussions going on. Below you can find what we think were some nice highlights to point out as...

Community Recap February 2020
Marjo by Former Staff
  • 766 Views
  • 7 replies
  • 3 kudos

Shared Rural Network. This is just the beginning!

Hey all,Yesterday, the Government officially and publicly backed the Shared Rural Network - which is a massive win for consumers, and is something we have championed from the very beginning. Read the blog below from our CEO Mark Evans on what this me...

TB-SRN-Signed-1.jpg
Chris_K by O2 Social Media Team
  • 959 Views
  • 3 replies
  • 0 kudos