Welcome & News
See what’s new in the O2 Community and discuss the latest O2 news.
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Forum Posts

Introducing community badges

Hey everyone, I'm happy to announce the addition of a new feature to the O2 community, badges! Community badges are an award that you can earn by completing certain actions on the community such as creating topics, posting replies and various other a...

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Martin-O2 by Community Manager
  • 2696 Views
  • 33 replies
  • 7 kudos

Future O2 products & services. Get involved!

Hey everyone . On the O2 Community, we regularly connect members with teams at O2 to help test new/existing products and services. The feedback, comments and ideas that are shared by members have a huge impact on our decision making. Want to get invo...

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Martin-O2 by Community Manager
  • 5883 Views
  • 6 replies
  • 1 kudos

Phishing, Smishing & Scams. Latest info & advice.

MAY 2022 UPDATE - Flubot 1.1 / 2.0 It's been a couple months since our last update, but that doesn't mean these scammers and fraudsters have given up or slowed down - far from it. Scammers are always looking for ways to get unsuspecting users to clic...

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Chris_K by O2 Social Media Team
  • 20708 Views
  • 29 replies
  • 5 kudos

Help & Support from O2 during COVID-19

Hello, and welcome to the O2 Community.If you're reading this, it's likely because you're looking for information or you're having issues getting through to our Customer Services by phone or through our social media. Remember, you can manage your acc...

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Chris_K by O2 Social Media Team
  • 27461 Views
  • 25 replies
  • 2 kudos

Welcome to O2!

Hi there! After the initial excitement and elation of ordering or picking up your shiny new phone and sim you may have a few questions. We want to make your journey with O2 as easy and simple as possible so we have asked our community members to help...

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Marjo by Former Staff
  • 25010 Views
  • 10 replies
  • 1 kudos

How to find help & contact O2: A Guide

Hi everyone, People often search and ask here on the Community how to get in touch with O2 about different types of queries. We've made the below guide and suggestions based on these questions and I hope it's helpful if you're not sure who to contact...

Marjo by Former Staff
  • 62616 Views
  • 25 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Community Manager
  • 116181 Views
  • 2335 replies
  • 9 kudos

What's the O2 community and how to get started?

Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...

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Martin-O2 by Community Manager
  • 69335 Views
  • 0 replies
  • 16 kudos

Samsung 'Find My Mobile' app notification

Hey everyone, I know many of our Community members have a Samsung smartphone and/or tablet, and some of you may have noticed a strange notification on your phone today saying only “1” from the Samsung Find My Mobile app. We wanted to reassure you thi...

Martin-O2 by Community Manager
  • 1209 Views
  • 9 replies
  • 0 kudos

Community Rewards: January 2020

Hi everyone, happy Friday! I hope you've been enjoying the start of February and that you all had a lovely January. It was definitely lovely here on the community and as always it was great to see so many of you active on here. Now it's time to take ...

O2 Community Rewards Jan 2020
Marjo by Former Staff
  • 1192 Views
  • 28 replies
  • 1 kudos

Samsung Galaxy S10 Lite now available on O2!

Hi guys, hope you had a nice weekend! Some more good news for Samsung fans! The Samsung Galaxy S10 Lite is now available on O2 in Prism Black colour! Let us know if you're interested in this one and read a bit more about it below. Here’s a bit more a...

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Marjo by Former Staff
  • 677 Views
  • 1 replies
  • 0 kudos

[Update: fixed] My O2 app currently unavailable

Hi guys, A quick heads up in case you're having difficulties or see someone else on the community having difficulties with using the My O2 app. We are aware of an issue currently affecting the app and are looking into it. The desktop version of My O2...

Marjo by Former Staff
  • 3276 Views
  • 42 replies
  • 4 kudos

5th Generation Entertainment - New research from O2

LONDON, 19 FEBRUARY: New research from O2 has revealed the transformative impact 5G connectivity could have on the UK’s live entertainment industry. The mobile operator, which has a rich heritage in live music and entertainment, predicts that 5G coul...

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Chris_K by O2 Social Media Team
  • 458 Views
  • 0 replies
  • 0 kudos

Which BRITs star are you?

Hey everyone, The countdown to the 40th BRIT awards is on and, to celebrate, we've created our first-ever Instagram AR lens! The lens taps into the trend of matching you with a person or item and allows you to find out which BRITs star you are. Are y...

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Martin-O2 by Community Manager
  • 2352 Views
  • 10 replies
  • 0 kudos

Samsung Galaxy Z Flip is now available with O2!

Hey everyone, The very impressive flip phone from Samsung, the Galaxy Z Flip is now available from O2 in both Mirror Purple and Mirror Black! Flexible Glass 6.7 inch The Samsung Galaxy Z Flip features the world’s first flexible 6.7 inch FHD+ Dynamic ...

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Martin-O2 by Community Manager
  • 1294 Views
  • 2 replies
  • 0 kudos

O2 Scoops Uswitch 'Best Network Coverage' Award

Hey everyone! At last weeks Uswitch Broadband and Mobile Awards, O2 scooped the 'Best Network Coverage' award for the third year in a row. Full details below. O2 wins major network gong at the Uswitch Broadband and Mobile awards News follows GWS win ...

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Chris_K by O2 Social Media Team
  • 1413 Views
  • 5 replies
  • 0 kudos

Samsung Galaxy Buds+ launched!

Hi guys, More good news for Samsung fans! Samsung Galaxy Buds+ are now available on O2 in Blue, Black and White! Anyone in the community interested in these ones? Samsung Galaxy Buds+ Powerful basslines and crisp sound, with a two-way speaker and an ...

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Marjo by Former Staff
  • 688 Views
  • 0 replies
  • 0 kudos

Samsung Galaxy A71 Now available with O2!

Hey everyone, There's another fantastic Samsung device available with O2 from today, the Samsung Galaxy A71 has hit the store with an exclusive blue colour! Never miss a photo opportunity, with the quad camera Take your photo skills to the next level...

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Martin-O2 by Community Manager
  • 712 Views
  • 0 replies
  • 0 kudos