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Forum Posts

Recalling our O2 Original 45W and 20W plugs

Hello folks PLEASE READ the below, especially if you’ve purchased an O2 Original 45W or 20W plug in the past, as these products have now been recalled More details can be seen below, including what happens next if you're an impacted customer What’s h...

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Dave-O2 by Community Manager
  • 1574 Views
  • 2 replies
  • 0 kudos

O2 System Updates – 360

Hello everyone, Last year we shared this update around some changes that we’re making to our systems. Since then, we have started the process of migrating customers onto our new platform and this will continue in batches throughout 2023. The aim of t...

ColinO2 by O2 Social Media Team
  • 25281 Views
  • 89 replies
  • 4 kudos

Future O2 products & services. Get involved!

Hey everyone . On the O2 Community, we regularly connect members with teams at O2 to help test new/existing products and services. The feedback, comments and ideas that are shared by members have a huge impact on our decision making. Want to get invo...

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Martin-O2 by Former Staff
  • 17061 Views
  • 7 replies
  • 1 kudos

Phishing, Smishing & Scams. Latest info & advice.

DECEMBER 2022 UPDATE - Christmas Scammers Jingle bell, jingle bell, jingle bell rock, scam texts chime and we see a rise in crime, fraudsters advancing and enhancing, so we need to beware, we don’t want them to ruin your Christmas cheer. During the f...

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Chris_K by Former Staff
  • 52102 Views
  • 52 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 283132 Views
  • 3219 replies
  • 12 kudos

Samsung Galaxy A21s Launched!

Hi everyone, It's an exciting end to the week as we have a few device launches to announce, one of them being the Samsung Galaxy A21s which is now available on O2 in Black, White and Blue. Keep going all day with a huge 5000mAh battery and quick-char...

Samsung Galaxy A21s
Marjo by Former Staff
  • 2706 Views
  • 7 replies
  • 0 kudos

Community team availability over Christmas

Hey everyone, With Christmas just around the corner now the community team will be taking some well needed time off to relax and recharge our batteries after such a busy year! We've made sure that at least one of us will be around during the period t...

Martin-O2 by Former Staff
  • 6225 Views
  • 19 replies
  • 0 kudos

Upcoming Community Team changes and a goodbye from me

Hi everyone, I hope you're having a good week so far. I’d like to update you all on a couple of Community Team changes coming in the new year! I'm saying goodbye... After working on the O2 Community for several years now, I'm both sad and happy to sa...

Cat paws
Marjo by Former Staff
  • 9977 Views
  • 14 replies
  • 3 kudos

Community Rewards: October 2020 🔔🔔🔔

Hear thee, hear thee, hope you are doing well. Another successful month on the community and this is all because of you lovely people! Nothing could be done without your hard work and this is why we want to say thank you. Each month we have a huge am...

LukasB by Former Staff
  • 5355 Views
  • 24 replies
  • 0 kudos

Community Rewards: September 2020

Hey everyone, It's the end of another exciting month on the O2 community and that can only mean one thing.... It's time for the community rewards!! Each month we have a massive amount of people asking and answering questions on all things related to ...

Martin-O2 by Former Staff
  • 6398 Views
  • 50 replies
  • 4 kudos

The new Alcatel 3T 8 Kids Tablet

Hey guys, how are you this morning? This is for the youngsters, for the young at heart or your children. The new Alcatel 3T 8 Kids Tablet is now available on O2. And I have to say this looks so cute I want one too. If you get the Family Tablet Bundle...

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LukasB by Former Staff
  • 1168 Views
  • 0 replies
  • 0 kudos

Future O2 products & services. Get involved!

Hey everyone, On the O2 Community we regularly trial and beta test various products and services that we're considering bringing to the market. This has allowed us to involve many of our members who have helped provide feedback, comments and thoughts...

Marjo by Former Staff
  • 2278 Views
  • 0 replies
  • 1 kudos

O2 Launches iTunes codes.

Hey Guys, We've launched iTunes codes where you can charge directly from your mobile bill or Pay and Go credit Check it out here The codes can be used to redeem music, apps, games, books, TV series, movies and more directly from the iTunes Store, App...

Anonymous by Not applicable
  • 13477 Views
  • 14 replies
  • 1 kudos

Unwrap the magic of Christmas with O2!

Hey everyone, If you've been watching Strictly Come Dancing you might have noticed O2's brand new Christmas advert! If you were in the kitchen making a brew or just don't watch Strictly check out the advert below. The advert features a song by a fant...

Martin-O2 by Former Staff
  • 2300 Views
  • 5 replies
  • 1 kudos