Hello and welcome to the O2 Community This thread is dedicated to our members who may find it difficult to access any of our services due to a disability or personal situation. Please find everything that you need to know below Accessibility & Vulner...
Hello everyone, We'd like to officially welcome to you to the O2 network! If you're a new customer or have returned to O2 after a few years with a different network provider there is a lot if information to digest so we've put together this handy wel...
Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...
You may be weighing up your options of which network to join or move to, reviewing who offers the best value for your money, or if you're an existing customer you may be wondering if you should upgrade or check out other options. Well, we're here to ...
Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...
During the weekend, we debuted our brand new advert featuring Bubl. Since then, we've had loads of great comments and even questions about the ad via Twitter & Facebook, so I wanted to share the ad in case you haven't yet seen it, as well as share a ...
Welcome a brand new type of O2 Gurus While our amazing O2 Gurus have been helping with technical issues during the Covid-19 crisis - we have come across some account related issues that used to be referred to customer service. So we would like to int...
Hey everyone, Another fantastic handset has hit the O2 Store! The new Samsung Galaxy Z Flip 5G is now available on O2. The world’s first flexible 6.7 inch FHD+ Dynamic AMOLED display. Featuring an upgraded Snapdragon 855+ chipset and a fast charging ...
Introducing Bubl, a loyal and reliable blue robot, O2’s innovative new creative direction bringing the brand purpose to life New strategy demonstrates how O2 continues to put customers at the heart if its brand Launches with a multi-million-pound adv...
Hi everyone, I hope you're having a lovely day so far! We have some good news to share about My O2 today. If you're a Pay Monthly customer, you can now do the age verification on the web version of My O2. This means that you can now age verify withou...
Hello everyone. We will update this thread with the latest statements or announcements regarding COVID-19 for our business and our customers. Please see below a message from Mark Evans, O2's CEO, including the steps we're taking for our customers, ne...
Hey guys, how was your weekend. There is something brand new launching this week. The new Doro 8050 is now available on O2. Tiny buttons, muffled sound, overly complicated menus when you just want to ring your grandchildren? When smartphones stress y...
O2 has unveiled a living billboard as a part of the network’s four-week ‘Go’ campaign on Priority The billboard in Shoreditch is made from hundreds pistachio stems which reveal an environmentally friendly ‘Go Green’ message Passers-by can tear off se...
O2 is supporting the Institute of Customer Service’s new campaign Back our Essential Workers: Service with Respect which launched in July. It aims to address hostility faced by front-line staff in customer facing roles that has taken place since the ...
Hey everyone,We've got some great news to share this week. We've teamed up with Kindred so that when you refer a friend to O2, you can earn cash and raise money for the charities you care about most. So what are you waiting for? Refer a friend today,...
