on 14-08-2013 11:17
on 14-08-2013 11:17
Hey Guys,
We announced earlier this month that 4G is coming on the 29th of August, and now we have a first look of our brand spanking new 4G plans!
Our 4G tariffs are available for all new and existing Pay Monthly and Business customers. More details to be unveiled around Pay&Go customers soon.
Check out the all new exclusive digital content that’s included in our 4G tariffs:
-Music: 12 months free O2 Tracks. Not just any O2 tracks. This now comes with exclusive music video content for the top 40 and our bespoke playlists so you can truly maximise the 4G potential
-Gaming: Free multiplayer gaming which doesn’t use your allowances. This will be on leading titles and brought to you through Gameloft
-Sports: Exclusive video content through O2 Sports bringing you tutorials from leading sports stars and content from The England rugby team, NBA at The O2 and many more
-90 day 4G Happiness Guarantee
-Increased data allowance’s on the most popular 4G tariff’s
-Up to 8GB Data allowances, with additional data available up to 4.5 GB
For all the breakdown of our 4G tariffs, check out this here.
We’d love to know what you think of the new part of our digital family, let us know if you have any questions.
Thanks
Brad
on 29-08-2013 15:41
on 29-08-2013 15:41
@madasaf1sh wrote:Hi Toby,
So far so good, i think it helps that I go through to Platinum CS, so always get treated very well, and they do look after me . The only downside I have found is that you cant move to get the full data allowance, instead you need to stay were you are and pay the extra £5 per month for 4G. Would have been nice to be able to move to the new data bundles if paying the same as before.
I dont really want to pay off a contract to change tariffs
Adam, I expect so too, but it is a good start, and hope o2 get round to upping the speed during the roll out.
Odd, I just added 4G and switched up to a bigger data bundle. Don't know if it makes a difference but I was already on an unlimited min utes and texts tariff though.
on 29-08-2013 18:42
on 29-08-2013 18:42
Im on an unlimited calls and text tariff too, but couldnt up to the higher data bundle, might try again in a bit, and see if they let me up my data..
on 29-08-2013 19:34
on 29-08-2013 19:34
How are you finding coverage where you are.
Driving in from South to West London I must have gone through every possible option until I got to the River, even down to no network and GSM (no data) though I hit a patch of 4G around Streatham before dropping back down to Edge. Once over the river I had consistent 4G all the way along the A4/M4 corridor though.
on 30-08-2013 09:05
on 30-08-2013 09:05
Well that was a lacklustre media campaign from O2. Just had a quick glance at Vodafone to find that they are offering more data as standard and my existing note 2 is compatible on their service.
Just need to wait my existing contract out and jumping ship first chance I get due to the above considerations, 8 years at O2 so perhaps it is time to move on to try other providers.
on 30-08-2013 09:42
on 30-08-2013 09:42
I think thats what a lot of people will be doing,Three will be the one to watch and EE has the market hold at the moment.
on 31-08-2013 07:16
on 31-08-2013 07:16
on 31-08-2013 11:37
Before anyone considers jumping ship, be sure that the provider you're switching to has good coverage in your area. No point in switching to a better 4G deal if there's no signal
on 31-08-2013 17:07
on 31-08-2013 17:07
Update on coverage in London (see above post), monitored whilst mobile over the last couple of days, South London seems to have good coverage now (probably too many people trying out 4G on day 1) but data dead spot in Pinner (well GPRS only) at least last night.
on 01-09-2013 05:52
I have a question I can't find an answer to anywhere on the site or the O2 Twitter account. Maybe someone knows the answer before I call 202.. I'll get to it at the end. First, a little explanation, if you bear with me!
Under the 4G "extra data for the duration of your contract" promotion, when you sign up before October 31, new or upgrading customers on O2 Refresh at the £27 airtime price point actually get more data per month on a 4G contract than on a 3G contract!
I've checked this several times. Check it out in the link below: switch between the 3G and 4G tabs.
https://www.o2.co.uk/shop/refreshTariffs/samsung/galaxy-s4-white-frost/?is4G=false
So... on a 3G Refresh tariff, £27 gets you unlimited calls, texts and 4GB a month.
But.. if you sign up before October 31, £27 on 4G Refresh gets you unlimited calls, texts and 5GB a month.
I live in Northern Ireland, which isn't even on the 4G roadmap yet, but I'm due an upgrade in September. Anyone think of a reason why I shouldn't opt for the 4G plan when I upgrade, given it seems I'll get an extra 1GB a month of data? I *assume* the phone falls back to 3G in non-4G areas... And I *assume* O2 will sign customers up to a 4G plan even if they live in a non-4G area. I travel to London regularly so I have an excuse for asking for the 4G plan...
01-09-2013 11:36 - edited 01-09-2013 11:37
01-09-2013 11:36 - edited 01-09-2013 11:37
There is only one allowance so it cannot be for 4G only, and O2 do not specify where you can use it.