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missing volt benefit, new o2 customer

PawelMJ
Level 1: Joiner
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I've joined O2 last week and I'm in a VM household. However, each time I go to Volt hub in My O2 app it tells me that Volt has already been applied or that I'm not eligible for Volt? FYI, me and my wife has the same pay monthy sim contracts and she gets double the data but I don't. VM account is under her name and we both live under the same address. Any ideas why I can't active Volt?

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Enlli
Level 68: Extraordinaire
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It takes around 14 days for the benefits to be applied

Volt Megaguide 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 68: Extraordinaire
  • 8314 Posts
  • 57 Topics
  • 1712 Solutions
Registered:

It takes around 14 days for the benefits to be applied

Volt Megaguide 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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