Waiting......

[Richard2663]

Have been waiting 2 weeks now for the Volt to be activated.  Both O2 and Virgin media customer.  Keep checking on my app, it now restarts the app if I check.. on line just go round in circles... Come on O2, get it sorted.

[jonsie · Accepted solution]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

[Glory]

Hi, 

I changed my tariff beginning of June, its taken until now for them to sort it.  In the end I lodged a formal complaint which also got ignored but someone on the facebook team managed to get it sorted on their 2nd attempt of contacting Virgin.