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Volts not registered with Virgin

Percy
Level 1: Joiner
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on ‎23-06-2023 17:19

on ‎23-06-2023 17:19

Why is Volts not activated in my big in media account, no extra broadband speed.

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Enlli
Level 70: Enigma
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on ‎23-06-2023 18:08

on ‎23-06-2023 18:08

When did you sign for Volt? Takes around 14 days for double phone data and your increase in broadband speed.

As far as broadband is concerned that's a Virgin Media issue.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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pgn
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on ‎24-06-2023 08:40

on ‎24-06-2023 08:40

Adding to @Enlli's answer, you do need to sign-up for Volt using the splash ads littered on the O2 website and App - detail here on the scheme: Volt Megaguide 

Welcome to VMO2 👍

Click for O2's Social Media Team on X --||-- or on Facebook Messenger
NoAccountAccess

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