Solved: Re: Volt double data not applied

Stublee · ‎14-03-2023

I had double data applied with Volt for last 2 months on monthly plan . Then received an offer for 3gb extra data than what I was getting before with the double data applied for extra £2 pm I accepted after confirming I would still get my double data on this new tariff . However double data hasn't been applied at the start of this new tariff .

MI5 · ‎14-03-2023

@Stublee

It can take up to 10 days to be doubled after a tariff change Volt Megaguide

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎14-03-2023

@Stublee

It can take up to 10 days to be doubled after a tariff change Volt Megaguide

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎14-03-2023

It will reappear. Usually 10 to 14 days after changing tariff

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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