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Forum Posts

Bigger benefits – Just for being with both Virgin Media and O2

Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...

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Dave-O2 by Community Manager
  • 4327 Views
  • 18 replies
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Introducing Volt – Even bigger benefits when you’re with both Virgin Media and O2

UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...

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Chris_K by Former Staff
  • 185462 Views
  • 534 replies
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Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 9425 Views
  • 12 replies
  • 4 kudos

Resolved! virgin volt boost added, but not o2 after 14 days?

everytime i click the volt tab it says it may already of been applied or i cant get it. virgin activated the boost within 5 days, new hubs ect arrived, but o2 havent yet? do i wait longer or is there a specific phone number to call?

Kellye by Level 1: Joiner
  • 960 Views
  • 3 replies
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Resolved! How do I get volt benefits applied to my wife's account?

I'm a newish o2 customer and a long time virgin media customer. I've managed to get volt benefits on both my o2 account and my virgin account successfully, but my wife has also moved to o2 and volt hasn't been applied to her o2 account. Is this somet...

Nick-F by Level 1: Joiner
  • 1678 Views
  • 3 replies
  • 0 kudos

Resolved! 2nd line volt double data

Hi guy's, will a 2nd line I add get the volt double data  

Jo99 by Level 1: Joiner
  • 672 Views
  • 1 replies
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Resolved! Volt O2 Port issue

I’ve moved to Volt, ported a week ago, nothing but issues since. Great #5g signal, but no data at all, calls going straight to voicemail. Tried chat, WhatsApp, forget speaking to someone…can anyone advise?

JamesCH by Level 1: Joiner
  • 623 Views
  • 1 replies
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Resolved! Volt not working

Looking for some advice - I went into an O2 store and the technician enabled the VOLT boost to my account. Its seems to have stopped boosting after only a few months - anyone else have this issue?

Kelly43 by Level 1: Joiner
  • 1129 Views
  • 3 replies
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Resolved! Virgin boost

I have just upgraded my sim only tariff, it said boost your virgin broadband and double your gb data with this offer, how do I do this? Also it says your product delivery schedule, what is being delivered I want to key my number, will I need to do an...

Alison270 by Level 1: Joiner
  • 657 Views
  • 1 replies
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Resolved! Volt extra

I have a volt extra (cafeyn) and don't know how to access it. 02 are obviously very difficult to contact so I'm hoping someone may be able to help on here.

Resolved! rolling plans volt

can volt benefits available on rolling plans

Naz2you by Level 2: Apprentice
  • 1166 Views
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Resolved! Two Accounts, One Number

I've some how managed to register the same number to two different email addresses and O2 accounts. One is the current one and is the one I have my SIM registered to. I'm trying to connect it to Virgin via VOLT but when I insert the number it's sayin...

Duocar by Level 1: Joiner
  • 1092 Views
  • 2 replies
  • 0 kudos