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Virgin Mobile to O2. All you need to know

What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...

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Chris_K by Former Staff
  • 55 replies
  • 1 kudos

Volt Megaguide

O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...

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Chris_K by Former Staff
  • 58 replies
  • 3 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 12 replies
  • 4 kudos

Resolved! Unable to access

HiI’ve been a customer of Virgin Media for years, ever since they took over NTL. Have their broadband, tv, phone packages Been a customer of O2 for similar length of timeTried to get Volt, clicked in the right places, message said I was successful.Fo...

Cj171 by Level 1: Joiner
  • 5 replies
  • 0 kudos

Resolved! Double data volt

Just changed my package with 02 and have received my billing details.Opted for the 5gb plan but cannot see where the data is doubled to 10gb as I am on volt with VMI was assured I qualify for the double data from 02 but cannot see where it is applied...

Mundokev by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! VOLT Benefits?

Hello, I’m currently with o2 monthly (which was renewed in January), we are due to move in a month or so. The area we are going to is rubbish for BT services, so am looking at going on Virgin Media. So I assume I’m eligible for VOLT? I have a few oth...

gazuk2015 by Level 2: Apprentice
  • 1 replies
  • 0 kudos

Resolved! Moving number from O2 to o2

I have this morning bought a sim only deal with O2 (from the website) and used my PAC Code from my current network which will bring my current number over. I have now also been offered a free SIM from Virgin as part of their Volt offer to retain me a...

Dee9 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Volt benefits

Hello. Anyone know how you can order WiFi boosters as part of the Volt benefits? Cant seem to find a single online chat function on either O2 or Virgin...

JBravo74 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Told could share my data with sons phone now can’t

Has anyone else been missed sold a product and if so how did you resolve it? Virgin and O2 I’ve joined forces to offer vault benefits. Virgin told me that my allowances were double and that I could share my data if I gave them my son‘s phone number. ...

KH591 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Volt

Hi I've signed up with virgin they say I am getting a sim, do these sims come with unlimited data calls and text

Billie24 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Volt

Hey so I just recently added the volt but when I went to myo2 the data was the same. I was just wondering how long it usually takes to come through or is it supposed to be an instant thing? Thanks

Aza by Level 1: Joiner
  • 2 replies
  • 1 kudos

Resolved! Merged Sim Only Contract Charged £45.14

I recently took out the Ultimate Volt bundle with Virgin media and O2 on a new contract. Previously I had a £6 a month sim only deal with O2 with Volt benefits. I contacted O2 via phone and was told I could merge the sim only contracts so I could hav...

vjkld by Level 1: Joiner
  • 1 replies
  • 0 kudos