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Volt not working

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Kelly43
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on ‎09-11-2022 08:10

on ‎09-11-2022 08:10

Looking for some advice - I went into an O2 store and the technician enabled the VOLT boost to my account. Its seems to have stopped boosting after only a few months - anyone else have this issue? 

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MI5
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on ‎09-11-2022 10:22

on ‎09-11-2022 10:22

@Kelly43 

This will need account access to check so if you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎09-11-2022 08:12

on ‎09-11-2022 08:12

@Kelly43 

What is it that you have lost?

See volt guide here Volt Megaguide 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Kelly43
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on ‎09-11-2022 09:36

on ‎09-11-2022 09:36

I have lost the additional data boost - it doubled up data for a few months but then nothing.

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MI5
Level 94: Supreme
  • 147203 Posts
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Registered:

on ‎09-11-2022 10:22

on ‎09-11-2022 10:22

@Kelly43 

This will need account access to check so if you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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