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Virgin Mobile to O2. All you need to know

What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...

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Chris_K by Former Staff
  • 24284 Views
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Volt Megaguide

O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...

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Chris_K by Former Staff
  • 71253 Views
  • 58 replies
  • 3 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

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Martin-O2 by Former Staff
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Resolved! Volt

Iam on 02 network and have recently got virgin ..How to you get benefits of vot

Titan by Level 1: Joiner
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  • 2 replies
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Resolved! Volt benefits

I had confirmation my volt benefits are now active so can you confirm if my internet has been boosted and how do I receive my pods

Resolved! Volt Ultimate Billing Query

Hi - I have just started using my new Volt Ultimate SIM which we ordered thru VirginMedia - This tariff is meant to offer unlimited minutes and texts, with 250GB of data. This morning I received an email saying I have spent £26 over my tariff… Can th...

Resolved! Porting (Migrating?) from O2 contract to VO2 contract

Good morning,I'm looking for some advice on the following scenario: - I have a Virgin "Ultimate Volt Bundle" which includes an O2 SIM. This is currently unused but has about 13 months left on the contract. - I'm coming to the end of an existing O2 co...

Dave52399 by Level 1: Joiner
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Resolved! Data boost for virgin media

I have just switched over with the virgin media boost. I was expecting the 15gb data to now show 30gb as per the volt boost. However it only shows the 15gb. Why is it not adding the data boost?

Jabanks75 by Level 1: Joiner
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  • 4 replies
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Resolved! WiFi pods

Hi, I’m a volt customer and have recently built a garden room at the back of the property , how do I get free WiFi pods as the WiFi signal is very poor in garden room.

Kevg67 by Level 1: Joiner
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Resolved! Extra data

hi all how do i get extra data as im with 02 and virgin mediaTia

Resolved! Changing from Virgin to O2

I am moving to O2 as part of a Virgin package. I want to keep my number and provided O2 with the relevant PAC number on Monday. I am still showing no service on my phone. How can I remedy this?

MF11 by Level 1: Joiner
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My Virgin Media not recognised by O2

Good evening, new to O2 having just been switched from Virgin so please forgive me if this is the wrong Board. I have been sent my new O2 SIM card and have not inserted it yet as I am awaiting for my old number to be ported over. However I have looke...

Cordz by Level 1: Joiner
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  • 8 replies
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Resolved! Volt

I have already got a virgin media package how do I upgrade to volt as the o2 website keeps sending me round in circles