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Virgin Mobile to O2. All you need to know

What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...

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Chris_K by Former Staff
  • 55 replies
  • 1 kudos

Volt Megaguide

O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...

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Chris_K by Former Staff
  • 58 replies
  • 3 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 12 replies
  • 4 kudos

Virgin O2 deal price not the same

Hi, I have been a Virignmedia customer for over 15 years and recently renegotiated a new deal which included an O2 sim for £25 per month. Received a number of emails from O2 about the account which became active on the 1st June and I have yet to use ...

Fletspa by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Virgin Media and O2 Volt

I have been a customer of Virgin Media for about 15 years, and have just renegotiated a new contract.As part of the contract, I have been given a 25GB O2 Sim. I had to take this even though I have two mobiles with Virgin Mobile.I have received the O2...

Resolved! Activate volt

It won’t let me activate the virgin and 02 volt 

Simon20 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! How do I get volt working?

It takes me to a page saying that I either have access to volt or that there is no coverage in my area. All I want to do is get volt running as I have virgin broadband and a pay monthly o2 sim.

Louis2 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Volt supercharge

I am an existing O2 and Virgin Media customer and have been for years, how do I get the free benefits of the Volt supercharge facility on my account?

Jems by Level 1: Joiner
  • 5 replies
  • 0 kudos

Resolved! Transferring number across to O2 query- does it have to be mine (account holders) number?

Hi thereI have recently got a SIM as part of the Volt deal and as I am currently in contract myself I can't transfer my number across without paying an early termination charge. My wife, however, is out of contract- so would I be OK to transfer hers ...

Resolved! Volt

Why is it that O2 say I don't have Virgin Media, when I've had it since Oct '21?.

Resolved! Virgin media

I've been with virgin broadband for over 10 years but o2 are telling me i cant get volt because my address doesn't get virgin broadband. How can i resolve this issue. thanks

Resolved! Double data

Hi, I have just seen O2 offer £6 per month for 5gb if I add more sim only to my volt unlimited SIM. Would I get double data on the 5gb as I am on the volt package with my other sim or is it only applicable to one SIM?

Dee9 by Level 1: Joiner
  • 5 replies
  • 0 kudos

Resolved! Virgin/02 sim card

How do I get a refund on a Virgin/02 canceled sim card

bobyrob by Level 1: Joiner
  • 1 replies
  • 0 kudos