Sim

[MsBlue]

Hi, I have yet to recieve my SIM CARD. Although payment began on the 26th. 

Order no. ms-xxxxxxxxx

Thank you

[Mod edit: Please do not post order numbers on the public board. Thanks!]

[Cleoriff · Accepted solution]

@MsBlue 

You should contact the sales team as they can help you with that – message them on Social Media  -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

[MsBlue]

Thank you. I'll wait for the post and then contact them.

[MsBlue]

It arrived and I am up and running with no issues. 

Just a problem with the @"EXTRA gift on us" part.

I have chosen the 6 months on us Cafeyn option and have gone through the selection process ( two text messages, the second with the 6 digit code) then I was told that I would recieve the comformation email and text within 24hours but have recieved anything.

That was 2 days ago and nothing.

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

[MsBlue]

Thanks for your reply.

I don't use social media. Guess i will have to phone then.

[MsBlue]

All done via phone call.

Thanks.

[Cleoriff]

Good to hear @MsBlue 👍

[jonsie]

Excellent @MsBlue