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on
29-08-2022
12:17
- last edited on
29-08-2022
13:35
by
DanielPA
Hi, I have yet to recieve my SIM CARD. Although payment began on the 26th.
Order no. ms-xxxxxxxxx
Thank you
[Mod edit: Please do not post order numbers on the public board. Thanks!]
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on 29-08-2022 14:05
You should contact the sales team as they can help you with that – message them on Social Media -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Veritas Numquam Perit
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on 29-08-2022 14:05
You should contact the sales team as they can help you with that – message them on Social Media -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Veritas Numquam Perit
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on 30-08-2022 10:59
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on 30-08-2022 10:59
Thank you. I'll wait for the post and then contact them.
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01-09-2022 17:27 - edited 01-09-2022 17:28
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01-09-2022 17:27 - edited 01-09-2022 17:28
It arrived and I am up and running with no issues.
Just a problem with the @"EXTRA gift on us" part.
I have chosen the 6 months on us Cafeyn option and have gone through the selection process ( two text messages, the second with the 6 digit code) then I was told that I would recieve the comformation email and text within 24hours but have recieved anything.
That was 2 days ago and nothing.
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on 01-09-2022 18:37
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
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on 01-09-2022 18:46
Thanks for your reply.
I don't use social media. Guess i will have to phone then.
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on 01-09-2022 19:20
All done via phone call.
Thanks.
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on 01-09-2022 19:23
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on 01-09-2022 19:23
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on 01-09-2022 19:33

