Solved: Already been billed

WaynePHarwood · ‎24-08-2022

I signed up for an O2 Volt SIM as part of my Virgin package and I haven't even received the SIM yet but have already been sent a bill by O2. How is this possible?

MI5 · ‎24-08-2022

@WaynePHarwood

Your account is set up immediately and your first bill produced as you pay a month in advance.

The payment is due 14 days after the bill is created.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎24-08-2022

@WaynePHarwood

Your account is set up immediately and your first bill produced as you pay a month in advance.

The payment is due 14 days after the bill is created.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

WaynePHarwood · ‎24-08-2022

Great! Thanks for the info 😎

MI5 · ‎24-08-2022

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MsBlue · ‎29-08-2022

I am in the same position.

Bill has been generated from the 26th but where is my sim card?

O2

Already been billed

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