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Porting (Migrating?) from O2 contract to VO2 contract

Dave52399
Level 1: Joiner
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Good morning,

I'm looking for some advice on the following scenario:

 - I have a Virgin "Ultimate Volt Bundle" which includes an O2 SIM. This is currently unused but has about 13 months left on the contract.

 - I'm coming to the end of an existing O2 contract (which I want to terminate).

My question is, can I port my existing O2 number on the expiring contract to the VO2 SIM?  Do I have to port temporarily to a pay-as-you go SIM? or is there a better process?

Dave

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madasaf1sh
Level 78: King of Kings
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@Dave52399 

Follow the details in this guide over and your should be able to migrate the number over Guide: Migration & porting into O2  

You will need to speak to CS to do this

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12604 Posts
  • 80 Topics
  • 3306 Solutions
Registered:

@Dave52399 

Follow the details in this guide over and your should be able to migrate the number over Guide: Migration & porting into O2  

You will need to speak to CS to do this

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
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