Solved: Re: Not allowed volt

Stuart56 · ‎20-04-2023

Definitely a costumer of both virgin and O2 at same address , benefits definitely not applied. So why am I not allowed to have Volt

Cleoriff · ‎20-04-2023

@Stuart56

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.

Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

VM phone number 0345 454 1111

Veritas Numquam Perit

View solution in original post

Stuart56 · ‎20-04-2023

Cleoriff · ‎20-04-2023

@Stuart56

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.

Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

VM phone number 0345 454 1111

Veritas Numquam Perit

Stuart56 · ‎20-04-2023

Thank you for the info . My O2 sim arrived last Tuesday at same address as my virgin media account. I added the O2 sim via a virgin media

MI5 · ‎20-04-2023

@Stuart56

It's a standard nonsense response that everyone gets when applying for Volt.

See this long thread where it's mentioned many, many times Volt Megaguide

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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