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Changed tariff and Europe Zone fair usage data allowance is zero

Dr_ic2
Level 1: Joiner
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Hi,

Just changed contract as it was coming up for renewal and downgraded from unlimited data to 60G data. I saw i also got Europe zone data but it's showing as zero? Not been to Europe since i upgraded 30 minutes ago, not planning on going soon either but wondered why its at zero rather than the full amount?

 

Screenshot 2024-10-09 at 13.47.58.png

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MI5
Level 94: Supreme
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@Dr_ic2 

It will reset itself. Just a glitch that happens.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 149732 Posts
  • 641 Topics
  • 28523 Solutions
Registered:

@Dr_ic2 

It will reset itself. Just a glitch that happens.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Dr_ic2
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Many thanks for letting me know 

Message 3 of 4
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MI5
Level 94: Supreme
  • 149732 Posts
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  • 28523 Solutions
Registered:

You're welcome @Dr_ic2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
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