cancel
Showing results for 
Search instead for 
Did you mean: 

Changed tariff and Europe Zone fair usage data allowance is zero

Dr_ic2
Level 1: Joiner
  • 6 Posts
  • 3 Topics
  • 0 Solutions
Registered:

Hi,

Just changed contract as it was coming up for renewal and downgraded from unlimited data to 60G data. I saw i also got Europe zone data but it's showing as zero? Not been to Europe since i upgraded 30 minutes ago, not planning on going soon either but wondered why its at zero rather than the full amount?

 

Screenshot 2024-10-09 at 13.47.58.png

Message 1 of 4
337 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 150490 Posts
  • 643 Topics
  • 28665 Solutions
Registered:

@Dr_ic2 

It will reset itself. Just a glitch that happens.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 4
333 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 150490 Posts
  • 643 Topics
  • 28665 Solutions
Registered:

@Dr_ic2 

It will reset itself. Just a glitch that happens.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
334 Views

Dr_ic2
Level 1: Joiner
  • 6 Posts
  • 3 Topics
  • 0 Solutions
Registered:

Many thanks for letting me know 

Message 3 of 4
320 Views

MI5
Level 94: Supreme
  • 150490 Posts
  • 643 Topics
  • 28665 Solutions
Registered:

You're welcome @Dr_ic2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
298 Views