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Lp1983 · ‎12-04-2024

I agreed broadband through virgin media and got a SIM card for my daughter. We agreed 100gb, but when the email from the order came through it is only 50gb?

How do I contact O2 to fix this?

Thanks

MI5 · ‎12-04-2024

@Lp1983

The data is doubled automatically in 14 days time.

Volt Megaguide

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎12-04-2024

@Lp1983

The data is doubled automatically in 14 days time.

Volt Megaguide

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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