28-10-2024 17:10
Hello. Its been over a month since i signed up for a volt package, which was a 15 GB O2 SIM and 125 mbps wifi. Wifi hub arrived and I've been using the WiFi for a month now. Still had no messages from O2 about my SIM card.
28-10-2024 17:15
Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you
See links below
Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255
28-10-2024 17:28
28-10-2024 17:28
Odds on the sales person at Virgin failed to place the order, I would check in with Virgin Media Customer Services on 0345 454 1111 and find out, if they say its been order then speak to o2 and get a replacement sim sent out.