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Forum Posts

Bigger benefits – Just for being with both Virgin Media and O2

Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...

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Dave-O2 by Community Manager
  • 4843 Views
  • 18 replies
  • 0 kudos

Introducing Volt – Even bigger benefits when you’re with both Virgin Media and O2

UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...

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Chris_K by Former Staff
  • 191717 Views
  • 534 replies
  • 1 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 9584 Views
  • 12 replies
  • 4 kudos

Lost sim

Lost sim

Awais2 by Level 1: Joiner
  • 432 Views
  • 1 replies
  • 0 kudos

Using Data in USA

I am in the USA and have a Volt Sim Only. Can I use my data as normal at no extra cost?

Tom1991 by Level 1: Joiner
  • 425 Views
  • 1 replies
  • 0 kudos

Bad Customer Service

I joined Virgin 3 weeks ago, with package came an 02 Sim card. Brought old number with me. No problem. Well until I tried to check my account details and nothing exists. Up to now have an account number. 3 billing numbers. 2 direct debits set up by O...

SU-B by Level 1: Joiner
  • 817 Views
  • 3 replies
  • 0 kudos

Contract

I cancelled this contract 

Kazza3 by Level 1: Joiner
  • 336 Views
  • 1 replies
  • 0 kudos

Virgin Media Volt broadband

Hello, my Virgin Media broadband speed is still the same (350mbps) even if it shows the Volt upgrade (500mbps)

mc1997 by Level 1: Joiner
  • 368 Views
  • 1 replies
  • 0 kudos

Bill

Mistakenly set up volt package 2 days ago it has been cancelled 24 hours later to now have a o2 bill of £6 when I haven’t used any of the o2 services?

Kirsty14 by Level 1: Joiner
  • 307 Views
  • 1 replies
  • 0 kudos

Volt

Why am i not eligible for Volt as I have a pay monthly plan with O2 and I am with Virgin Media for broadband

bjvolt by Level 1: Joiner
  • 417 Views
  • 1 replies
  • 0 kudos

Volt double data

I have recently upgraded my phone since theny double data has not shown to working the guy in the shop said wait until your next bill once it all renews it should double up again but has not

Joshmea by Level 1: Joiner
  • 389 Views
  • 1 replies
  • 0 kudos

Resolved! Is 02 Sim only contract an Eligible contract for Volt benefits

I've had a Sim only contract for over 2 years and we've recently moved to virgin broadband and TV. I was told I'd get my data doubled but when I try to redeem the offer it won't do it. Any idea why?

Boab94 by Level 1: Joiner
  • 677 Views
  • 1 replies
  • 0 kudos