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Forum Posts

Bigger benefits – Just for being with both Virgin Media and O2

Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...

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Dave-O2 by Community Manager
  • 4341 Views
  • 18 replies
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Introducing Volt – Even bigger benefits when you’re with both Virgin Media and O2

UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...

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Chris_K by Former Staff
  • 186187 Views
  • 534 replies
  • 1 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 9432 Views
  • 12 replies
  • 4 kudos

Virgin Media Volt broadband

Hello, my Virgin Media broadband speed is still the same (350mbps) even if it shows the Volt upgrade (500mbps)

mc1997 by Level 1: Joiner
  • 349 Views
  • 1 replies
  • 0 kudos

Bill

Mistakenly set up volt package 2 days ago it has been cancelled 24 hours later to now have a o2 bill of £6 when I haven’t used any of the o2 services?

Kirsty14 by Level 1: Joiner
  • 286 Views
  • 1 replies
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Volt

Why am i not eligible for Volt as I have a pay monthly plan with O2 and I am with Virgin Media for broadband

bjvolt by Level 1: Joiner
  • 391 Views
  • 1 replies
  • 0 kudos

Volt double data

I have recently upgraded my phone since theny double data has not shown to working the guy in the shop said wait until your next bill once it all renews it should double up again but has not

Joshmea by Level 1: Joiner
  • 351 Views
  • 1 replies
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Resolved! Is 02 Sim only contract an Eligible contract for Volt benefits

I've had a Sim only contract for over 2 years and we've recently moved to virgin broadband and TV. I was told I'd get my data doubled but when I try to redeem the offer it won't do it. Any idea why?

Boab94 by Level 1: Joiner
  • 632 Views
  • 1 replies
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New to O2, not a good start :(

So I thought it was a good idea to take advantage of the O2 sim deal via my Virgin Media account. 100GB sim and free 1GB broadband upgrade. Placed the order, 3 days later got my new home hub and 1GB line, great. Yesterday decided to call O2 and ask w...

Adsy by Level 1: Joiner
  • 514 Views
  • 2 replies
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Resolved! Leaving o2

Where can I find the option to leave /cancel??

Pekpek by Level 1: Joiner
  • 533 Views
  • 1 replies
  • 0 kudos

Cancel Contract

Hi, I had a deal with Virgin that was a tie in to an O2 contract. The O2 sim has never been used therefore I can’t use the texts to access the account and cancel the contract. I appreciate giving 30 days notice is required despite the contract being ...

MarkHood by Level 1: Joiner
  • 426 Views
  • 1 replies
  • 0 kudos

Charged phone call i didnt make

Ive been overcharged phone calls on my recent phone biLl of 150 pounds to some calls to some number in armenia . I didnt make these calls. Can you help

Steve39 by Level 1: Joiner
  • 514 Views
  • 2 replies
  • 0 kudos

Virgin boosters required

Hello,I have badging Wi-Fi, which is not very good in my house. I am also an O2 customer. I was told that I can receive free Wi-Fi boosters for my house. Please can you let me know how I do this