What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...
O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...
Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...
I HAVE RECENTLY SWITCH TO VIRGIN MOBILE AND THE VOLT SIM COMBO. IS IT POSSIBLE TO GET A SECOND SIM CARD FO ANOTHER FAMILY MEMBER
Finally got Virgin to upgrade my broadband. Now I need to get o2 to let me into my account details on o2 app. Taken months to get here with Volt.Is there a way to combine o2 and Virgin?
I have Virgin Media wifi and i’m a O2 client, and when I got the new deal I got told the data would be automatically doubled (they confirmed and everything that I had Virgin Media) but when I went to see the amount of data available it’s still the no...
Hi, I am a virginmedia and 02 customer. I have discovered that I have two direct debits coming out monthly om 02, one of which is a number I do not know. When I signed up for Volt I stated I was already in an 02 pay monthly contract. Now horrified th...
I need to find out about my number being ported across to my new o2 sim
Can someone please clarify/confirm what's included with the O2 side of these Volt Bolt-ons and what's not, as the terminology O2 uses for it's products is somewhat confusing – at least to me it is, lol! (VM Volt side of things gives you Double-Data b...
DIDN,T ASK FOR 10GB DATA BOOST WHY WAS THIS ADDED TO MY PHONE WITHOUT MY PERMISSION HOW MUCH WILL THIS AFFECT MY BILL IF I KEEP IT ON IF IT BIS GOING TO COST MORE I DONT WANT IT.
I didn't request virgin volt and for some reason I can no longer access my O2 app
I placed an order via the Virgin Media site for O2 mobile under their Volt scheme on 15 January 2024 at 11:54 (attached). I received an email confirmation of the order but still haven't received the SIM. When I called customer service, they could not...
Hi checking today on my o2 account which seems to have been moved to the new website / layoutWhen I try to check my virgin media / o2 super charge benefits it says" Sorry - it doesn’t look like you’re currently eligible for these benefits " I have be...
