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Virgin Mobile to O2. All you need to know

What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...

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Chris_K by Former Staff
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Volt Megaguide

O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...

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Chris_K by Former Staff
  • 80036 Views
  • 58 replies
  • 3 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

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Martin-O2 by Former Staff
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  • 12 replies
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Access

Hi , I can’t have access to my o2 account because I don’t know where you send the 6 digit text code, I can’t have access to that telephone number .

Resolved! Virgin Media and 02 volt

I am both a Virgin Media and a 02 customer but my bolt on has not been added.

AllanH by Level 1: Joiner
  • 342 Views
  • 1 replies
  • 0 kudos

My phone number does not end in 48

I have got a Sim but don't use it, I only got it the get with Virgin media. ???

Julie34 by Level 1: Joiner
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  • 1 replies
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Resolved! Travel bolt on query

HiI have travel inclusive bolt on, just landed in USA and received a txt message saying I will need to buy a zone 1 bolt even thou I have an allowance of 100gb. I am a pay monthly SIM only customer I thought my inclusive bolt on covered me for travel...

Resolved! Cancellation

Want to cancel. Never used sim since I got only received as part of the deal I got from virgin. how can I cancel ?

Julie33 by Level 1: Joiner
  • 545 Views
  • 2 replies
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Resolved! Travelling to USA

I am an O2 customer and Virgin and have the O2 travel inclusive as part of this. Does this mean I can use my phone as normal in America? USA is in zone 1 so my understanding is that this would be included and I would pay £6 a day to use in zone 2. Is...

JaneyAsh by Level 1: Joiner
  • 452 Views
  • 1 replies
  • 0 kudos

Resolved! Double data deal

I am an existing O2 customer and have just recently had Virgin broadband installedHow Do I access double mobile phone data

Beggs by Level 1: Joiner
  • 318 Views
  • 1 replies
  • 0 kudos

Resolved! Activating Volt

Hello I'm still struggling to access Volt benefits after recently signing up for an o2 contract.I was already a VM user. Kind regards,SK

Khanage by Level 1: Joiner
  • 381 Views
  • 1 replies
  • 0 kudos