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Virgin Mobile to O2. All you need to know

What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...

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Chris_K by Former Staff
  • 55 replies
  • 1 kudos

Volt Megaguide

O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...

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Chris_K by Former Staff
  • 58 replies
  • 3 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 12 replies
  • 4 kudos

Resolved! Using my phone in USA

Hi,Can I use my inclusive calls, texts and data abroad in the USA on my number? I have the Volt sim only plan

Waheed1 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Travel Inclusive Zone Bolt on

HiI am Travelling to NYC next year and have the Volt Travel Inclusive Zone bolt on on my o2 pay monthly account.I believe this gives me free mobile data when im in NY. However when I phoned o2 to check I was told to switch data roaming off when i'm t...

Graham12 by Level 1: Joiner
  • 2 replies
  • 0 kudos


thought this was customer support

RobH1 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Reactivate my volt benefits

Hi my volt benefits have been deactivated and I didn't want this to happen please can you reactivate for me

Rachel17 by Level 1: Joiner
  • 2 replies
  • 0 kudos


Hi there, I had opted in for 3 months free Disney+ when I renewed my contract with you recently. I discontinued it today. Had forgotten to go it sooner. I did not use the Disney + the past few months at all since I have been paying for it. I request ...

Hima by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Volt

Get volt

Anonymous by Not applicable
  • 1 replies
  • 0 kudos

Volt benefits

Hi there, I am an O2 and virgin media customer but am unable to access my volt benefits- can someone please help me with it?Anit

Alphamike by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Travel Bolt-Ons and Volt

I'm travelling to countries outside Europe and have added the Bolt Travel Ad-On. However, I'm also entitled to the Volt benefit of free calls in some of the countries I'm visiting. Can I assume that when I'm in, for example, Argentina I will automati...

dnj1952 by Level 1: Joiner
  • 4 replies
  • 0 kudos

Resolved! How to cancel audible add on

I see I am paying for audible each month I wish to cancel it

Sminty by Level 1: Joiner
  • 2 replies
  • 0 kudos

Removed bill discounts-VoltO2

I have been on O2 for couple of months now, Suddenly since past two months they have removed all my discounts as agreed when I joined. When I call customer care they just keep ranting the same thing saying we dont know why that has happened. We will ...

nshetty by Level 1: Joiner
  • 1 replies
  • 0 kudos