Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...
UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...
Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...
I have a sim but have never used it so how do I cancel my contract
Any help please? I’m a pay monthly o2 customer and a virgin customer, in my o2 it says I’ve activated my volt but cannot see the travel exclusive perk ? any help please
I've been in touch with o2 multiple times about my volt benefits. I am with o2 for my mobile phone and I use Virgin Broadband at home (for 9 months now) , yet it says i'm not eligible for the benefits. Anybody else had this issue? I've contacted them...
Hello, I’m both a o2 and virgin customer but my volt benefits are not working why is this?
My account says I have the zone 1 travel volt bolt on included. But I got a text saying I didn’t have it when I got to Canada. So I tried to add it to my account - but it’s already there! Help - do I have it or not?
Hello, I have recently signed back up for virgin media having being a customer in the past due to moving home. The double mobile data part of the volt benefits has been activated, however the broadband speed boost has not been. It has been a few days...
I have fully detailed the timeline of the issue below, but in summary it has been 6 months since O2 made an error effecting my credit rating which they have admitted to multiple times but has still not been resolved. This now means our mortgage is in...
Hi,I currently have a Volt package with my two sons on it. However, my wife and eldest son are not on the contract and have made a separate account each. They both live with me at the same address. How would I go about adding them to my account such ...
Using phone abroad
I keep getting this msg, Sorry - it doesn’t look like you’re currently eligible for these benefits I am a new o2 customer on a 12month contract and been with virgin 9 years, when i got the o2 sim it was sent to a differnet address but i have updated ...
