volt benefit's not applied yet

[danwill183]

How long does it normally take for these to be added it's been a week now and they are still not active, I'm concerned my data is going to run out! any way this can be speeded up? I have been reading horror stories where people are still waiting 6 weeks + for them to be added!!! 

[madasaf1sh]

@danwill183 

99% of customers get Volt benefits applied once your change of mind period ends, the horror stories are the minority of customers who it doesnt get automatically applied, usually becuase of a mismatch... 

There is no way to get it speeded up, you just have to wait and if it has been over over 14days then contact o2 via social media Guide: Cancelling Your Contract 

[Oxonian]

@danwill183 

I think that @madasaf1sh might have intended to add :-

Guide: How to find help & contact O2 

Full details of the social media contacts are therein ! 👍