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Volt Megaguide

O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...

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Chris_K by Former Staff
  • 58 replies
  • 3 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 12 replies
  • 4 kudos

Resolved! Recieved email today allegedly from O2

This is what was in the email -We're just confirming that we've now added your Volt O2 Travel Inclusive Zone, 15GB Volt Double Data Boost. This is part of your supercharged benefits with Virgin Media. You can see our terms here: https://www.o2.co.uk/...

Resolved! Using my phone in USA

Hi,Can I use my inclusive calls, texts and data abroad in the USA on my number? I have the Volt sim only plan

Waheed1 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Travel Inclusive Zone Bolt on

HiI am Travelling to NYC next year and have the Volt Travel Inclusive Zone bolt on on my o2 pay monthly account.I believe this gives me free mobile data when im in NY. However when I phoned o2 to check I was told to switch data roaming off when i'm t...

Graham12 by Level 1: Joiner
  • 2 replies
  • 0 kudos


thought this was customer support

RobH1 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Reactivate my volt benefits

Hi my volt benefits have been deactivated and I didn't want this to happen please can you reactivate for me

Rachel17 by Level 1: Joiner
  • 2 replies
  • 0 kudos


Hi there, I had opted in for 3 months free Disney+ when I renewed my contract with you recently. I discontinued it today. Had forgotten to go it sooner. I did not use the Disney + the past few months at all since I have been paying for it. I request ...

Hima by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Volt

Get volt

Anonymous by Not applicable
  • 1 replies
  • 0 kudos

Volt benefits

Hi there, I am an O2 and virgin media customer but am unable to access my volt benefits- can someone please help me with it?Anit

Alphamike by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Travel Bolt-Ons and Volt

I'm travelling to countries outside Europe and have added the Bolt Travel Ad-On. However, I'm also entitled to the Volt benefit of free calls in some of the countries I'm visiting. Can I assume that when I'm in, for example, Argentina I will automati...

dnj1952 by Level 1: Joiner
  • 4 replies
  • 0 kudos

Resolved! How to cancel audible add on

I see I am paying for audible each month I wish to cancel it

Sminty by Level 1: Joiner
  • 2 replies
  • 0 kudos