Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...
UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...
Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...
As the title says, signed a virgin contract, didn't receive sim. 02 say I haven't got an account, virgin just tell me to speak to 02. This has been going on for about 4 weeks. Losing my mind. Phone cut off from other provider, so have no calls or int...
Hello O2 Community,I recently purchased an O2 plan and a Virgin Media broadband contract. It's been a day, and I was wondering how long it typically takes for the Volt benefits to appear. Because of my O2 contract, I upgraded my broadband package wit...
Hi I would like to cancel my o2 bolt contract. Sim never arrived and I cannot access my02 without the sim. Phone bills do not contain a mobile number just an account number.
How long does it normally take for these to be added it's been a week now and they are still not active, I'm concerned my data is going to run out! any way this can be speeded up? I have been reading horror stories where people are still waiting 6 we...
My account tells me I'm all set for volt benefits and will take a few days to show in my O2 account. It is now 3.5 weeks since showing it will take a few days. Should it be on by now.
I want to activate the benefit which allows me to take advantage of Virgin Media boost, My husband has recently joined Virgin Media broadband and we want to upgrade the speed and take advantage of the boost between our accounts, how do we do this?
I've applied for Volt and myO2 says "I'm all signed up" but has been saying for some time: "ActivationThis can take a few days to activate your new benefits so keep an eye out in your account." How do I know if the activation is completed and applied...
UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...
Hi,I have both Virgin Media with broadband and am an O2 customer. I have tried to activate my double data Volt benefit with no success.The address and area code show up correctly in my Virgin and O2 accounts.Please can you assist with this?
I received the confirmation email but I don't know what to do anymore.. I look into the My Account section and it doesn't tell me anything about orders made.. What should I do??This email is about the order reference Nc....Subject - O2: We have an up...
