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Virgin Mobile to O2. All you need to know

What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...

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Chris_K by Former Staff
  • 31623 Views
  • 55 replies
  • 1 kudos

Volt Megaguide

O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...

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Chris_K by Former Staff
  • 80116 Views
  • 58 replies
  • 3 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

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Martin-O2 by Former Staff
  • 8309 Views
  • 12 replies
  • 4 kudos

o2 and Virgin problem

I keep getting this msg, Sorry - it doesn’t look like you’re currently eligible for these benefits I am a new o2 customer on a 12month contract and been with virgin 9 years, when i got the o2 sim it was sent to a differnet address but i have updated ...

bobajob84 by Level 1: Joiner
  • 459 Views
  • 3 replies
  • 0 kudos

Lost sim

Lost sim

Awais2 by Level 1: Joiner
  • 286 Views
  • 1 replies
  • 0 kudos

Using Data in USA

I am in the USA and have a Volt Sim Only. Can I use my data as normal at no extra cost?

Tom1991 by Level 1: Joiner
  • 255 Views
  • 1 replies
  • 0 kudos

Bad Customer Service

I joined Virgin 3 weeks ago, with package came an 02 Sim card. Brought old number with me. No problem. Well until I tried to check my account details and nothing exists. Up to now have an account number. 3 billing numbers. 2 direct debits set up by O...

SU-B by Level 1: Joiner
  • 567 Views
  • 3 replies
  • 0 kudos

Contract

I cancelled this contract 

Kazza3 by Level 1: Joiner
  • 211 Views
  • 1 replies
  • 0 kudos

Virgin Media Volt broadband

Hello, my Virgin Media broadband speed is still the same (350mbps) even if it shows the Volt upgrade (500mbps)

mc1997 by Level 1: Joiner
  • 242 Views
  • 1 replies
  • 0 kudos

Bill

Mistakenly set up volt package 2 days ago it has been cancelled 24 hours later to now have a o2 bill of £6 when I haven’t used any of the o2 services?

Kirsty14 by Level 1: Joiner
  • 198 Views
  • 1 replies
  • 0 kudos

Volt

Why am i not eligible for Volt as I have a pay monthly plan with O2 and I am with Virgin Media for broadband

bjvolt by Level 1: Joiner
  • 271 Views
  • 1 replies
  • 0 kudos

Volt double data

I have recently upgraded my phone since theny double data has not shown to working the guy in the shop said wait until your next bill once it all renews it should double up again but has not

Joshmea by Level 1: Joiner
  • 252 Views
  • 1 replies
  • 0 kudos