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Forum Posts

Bigger benefits – Just for being with both Virgin Media and O2

Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...

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Dave-O2 by Community Manager
  • 4505 Views
  • 18 replies
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Introducing Volt – Even bigger benefits when you’re with both Virgin Media and O2

UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...

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Chris_K by Former Staff
  • 189361 Views
  • 534 replies
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Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 9495 Views
  • 12 replies
  • 4 kudos

Charged phone call i didnt make

Ive been overcharged phone calls on my recent phone biLl of 150 pounds to some calls to some number in armenia . I didnt make these calls. Can you help

Steve39 by Level 1: Joiner
  • 520 Views
  • 2 replies
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Virgin boosters required

Hello,I have badging Wi-Fi, which is not very good in my house. I am also an O2 customer. I was told that I can receive free Wi-Fi boosters for my house. Please can you let me know how I do this

Volt not working

Hi, I've had virgin and 02 for about 5 months now. I still haven't got my volt benefits. Every time.i click on my Virgin media app to see what happening with it it says oops.somthing went wrong. When I try on o2 it says your all set and it will be wo...

Grant87 by Level 1: Joiner
  • 449 Views
  • 1 replies
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Volt Double Data not Activated

Hi all, Recently changed my contract to O2 due to the double data volt boosts and free roaming charges. However, I’ve now had my new contract a little over 6 weeks and my volt benefits don’t seem to be getting activated. I’ve spoken to O2 and they’ve...

O2 Account VOLT

Good Morning, 7 Days ago I set up a VOLT account, you provided me with a validation link via email. However, it is saying my account number and Postcode are wrong. Therefore I now have a physical SIM, but the O2 account states I have no products with...

SheenoW by Level 1: Joiner
  • 296 Views
  • 1 replies
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travel

it won’t let me get the travel zone 2 bolt on through messages or on the app?

chloe45 by Level 1: Joiner
  • 447 Views
  • 2 replies
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Access

Hi , I can’t have access to my o2 account because I don’t know where you send the 6 digit text code, I can’t have access to that telephone number .

Resolved! Virgin Media and 02 volt

I am both a Virgin Media and a 02 customer but my bolt on has not been added.

AllanH by Level 1: Joiner
  • 471 Views
  • 1 replies
  • 0 kudos