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Forum Posts

Bigger benefits – Just for being with both Virgin Media and O2

Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...

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Dave-O2 by Community Manager
  • 3712 Views
  • 18 replies
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Introducing Volt – Even bigger benefits when you’re with both Virgin Media and O2

UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...

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Chris_K by Former Staff
  • 178598 Views
  • 534 replies
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Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 9113 Views
  • 12 replies
  • 4 kudos

Access

Hi , I can’t have access to my o2 account because I don’t know where you send the 6 digit text code, I can’t have access to that telephone number .

Resolved! Virgin Media and 02 volt

I am both a Virgin Media and a 02 customer but my bolt on has not been added.

AllanH by Level 1: Joiner
  • 428 Views
  • 1 replies
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My phone number does not end in 48

I have got a Sim but don't use it, I only got it the get with Virgin media. ???

Julie34 by Level 1: Joiner
  • 248 Views
  • 1 replies
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Resolved! Travel bolt on query

HiI have travel inclusive bolt on, just landed in USA and received a txt message saying I will need to buy a zone 1 bolt even thou I have an allowance of 100gb. I am a pay monthly SIM only customer I thought my inclusive bolt on covered me for travel...

Resolved! Cancellation

Want to cancel. Never used sim since I got only received as part of the deal I got from virgin. how can I cancel ?

Julie33 by Level 1: Joiner
  • 668 Views
  • 2 replies
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Resolved! Travelling to USA

I am an O2 customer and Virgin and have the O2 travel inclusive as part of this. Does this mean I can use my phone as normal in America? USA is in zone 1 so my understanding is that this would be included and I would pay £6 a day to use in zone 2. Is...

JaneyAsh by Level 1: Joiner
  • 540 Views
  • 1 replies
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Resolved! Double data deal

I am an existing O2 customer and have just recently had Virgin broadband installedHow Do I access double mobile phone data

Beggs by Level 1: Joiner
  • 380 Views
  • 1 replies
  • 0 kudos

Resolved! Activating Volt

Hello I'm still struggling to access Volt benefits after recently signing up for an o2 contract.I was already a VM user. Kind regards,SK

Khanage by Level 1: Joiner
  • 448 Views
  • 1 replies
  • 0 kudos