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Forum Posts

Bigger benefits – Just for being with both Virgin Media and O2

Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...

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Dave-O2 by Community Manager
  • 4384 Views
  • 18 replies
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Introducing Volt – Even bigger benefits when you’re with both Virgin Media and O2

UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...

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Chris_K by Former Staff
  • 187558 Views
  • 534 replies
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Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 9459 Views
  • 12 replies
  • 4 kudos

My phone number does not end in 48

I have got a Sim but don't use it, I only got it the get with Virgin media. ???

Julie34 by Level 1: Joiner
  • 272 Views
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Resolved! Travel bolt on query

HiI have travel inclusive bolt on, just landed in USA and received a txt message saying I will need to buy a zone 1 bolt even thou I have an allowance of 100gb. I am a pay monthly SIM only customer I thought my inclusive bolt on covered me for travel...

Resolved! Cancellation

Want to cancel. Never used sim since I got only received as part of the deal I got from virgin. how can I cancel ?

Julie33 by Level 1: Joiner
  • 724 Views
  • 2 replies
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Resolved! Travelling to USA

I am an O2 customer and Virgin and have the O2 travel inclusive as part of this. Does this mean I can use my phone as normal in America? USA is in zone 1 so my understanding is that this would be included and I would pay £6 a day to use in zone 2. Is...

JaneyAsh by Level 1: Joiner
  • 579 Views
  • 1 replies
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Resolved! Double data deal

I am an existing O2 customer and have just recently had Virgin broadband installedHow Do I access double mobile phone data

Beggs by Level 1: Joiner
  • 418 Views
  • 1 replies
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Resolved! Activating Volt

Hello I'm still struggling to access Volt benefits after recently signing up for an o2 contract.I was already a VM user. Kind regards,SK

Khanage by Level 1: Joiner
  • 475 Views
  • 1 replies
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Resolved! Virgin Media/O2

I recently cancelled my Virgin Media contract which included O2 services. I assumed my O2 contract would terminate automatically as a result but have just received notification from my bank that I have been charged for this month. Does this sound rig...

Martin36 by Level 1: Joiner
  • 490 Views
  • 1 replies
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2Gb data Volt benefit still not applied...

I have repeatedly been in touch with O2 agents about the 2gb data volt benefit which has not been applied. Each time I get "yes it will be sorted, please wait 14 days" but in never is. What do I need to do? Getting very annoyed that I'm still having ...

Rhu by Level 1: Joiner
  • 397 Views
  • 1 replies
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volt

Hi, i am struggling to get to a page where i can link my O2 account to our Virgin account it keeps asking me to sign in to o2

ML3 by Level 1: Joiner
  • 384 Views
  • 1 replies
  • 0 kudos