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Linking O2 and Virgin Media

AlexKomarov
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Hello.

I want to use my O2 with my Virgin plan but it says i'm not eligible.

How do i link the accounts?

 

Thanks.

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MI5
Level 94: Supreme
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@AlexKomarov 

Volt Megaguide 

That error message is common and generally means nothing.

Call if you still have problems after 14 days Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151256 Posts
  • 647 Topics
  • 28829 Solutions
Registered:

@AlexKomarov 

Volt Megaguide 

That error message is common and generally means nothing.

Call if you still have problems after 14 days Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
Level 78: King of Kings
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@AlexKomarov 

 

It usually happens automatically upto around 14 days after you start your o2 contract, if it doesn't then you need to speak to o2 via X (twitter) and they will ask you to confirm some details and then 14days later it should all be linked for the benefits.. 

This doesnt apply to PAYG

 

Volt Megaguide 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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AlexKomarov
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Thank you, will give it a try

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