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Cancelling SIM only contract

Mark_333
Level 1: Joiner
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Hi, 

I received a SIM only contract through my Virgin Media package. That package period has now co concluded, and I now wish to cancel this O2 add on service which I have never actually used. How can I cancel this, O2 are making this very difficult

 

 

Thanks 

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Bambino
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Bambino
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Fed-up-carer
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Been waiting on phone for over an hour.  I have 3 numbers with 02, my sick elderly husband soaked one phone in cup of cold tea other day, I just want to cancel that number and use other 2 but they are making it so difficult.

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Enlli
Level 69: Guiding Light
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@Fed-up-carer 

Did you read this posted above

Guide: Cancelling Your Contract 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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@Fed-up-carer 

If you call at 8.00am the waiting times are less Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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