Account

[Unclebaz]

Just opened a text telling me I will no longer get superchfrarged benefits from virgin media because I've cancelled an account with you that I've never used

[Dave-O2 · Accepted solution]

Hey @MI5, @madasaf1sh, @Enlli, @Unclebaz 

Thanks for waiting on this one 👍

So you do need to have both Virgin Media and O2 services to GUARENTEE that Volt benefits will remain active for the length of your deal.

[CorGre]

to add to this, the O2 doesnt have to be in your name. So my O2 account gets VOLT, but the Virgin Media is in Parents name. Just needs to both be at the same address.

[madasaf1sh]

@CorGre 

Thats been the case for a long time with Volt...