cancel
Showing results for 
Search instead for 
Did you mean: 

How do I progress my order after being accepted via credit check?

Evansc
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi, I’ve recently been accepted for a new phone online (my credit check has been accepted) and I’ve had an email telling me to go to my account to see what to do next. However, my basket has now “expired” - it’s been minutes since the credit check was accepted, and there’s nothing on myO2. How do I progress it? 

Message 1 of 2
324 Views
1 REPLY 1

madasaf1sh
Level 79: Lord of the Boards
  • 13404 Posts
  • 92 Topics
  • 3351 Solutions
Registered:

@Evansc 

 

The best way to find out is to contact the sales team on 0800 081 0255 and they can help Guide: How to find help & contact O2 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
322 Views