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1 ACCEPTED SOLUTION
Accepted Solutions
- 40016 Posts
- 245 Topics
- 1799 Solutions
Hi @JM7 - This looks like something you’ll be able to do in the My O2 app. We have a guide to help with that if you’re unsure how to use it Guide: How-to guide for My O2 And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.
The other way is to login to O2 Shop site, and browse for a couple of minutes in there - a pop-up we chat option usually appears there too.
Good luck.
- 40016 Posts
- 245 Topics
- 1799 Solutions
Hi @JM7 - This looks like something you’ll be able to do in the My O2 app. We have a guide to help with that if you’re unsure how to use it Guide: How-to guide for My O2 And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.
The other way is to login to O2 Shop site, and browse for a couple of minutes in there - a pop-up we chat option usually appears there too.
Good luck.
