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voicemail saying full when empty

SimonRitch
Level 1: Joiner
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My Voicemail is saying full when it's empty. I've changed phones and I've still got the same issue. My phone is iphone 15. I've been onto 02 numerous times over past four months but nothing gets done to fix the issue. Help appreciated.

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Oxonian
Level 32: Blockbuster         
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@pgn 

@Cleoriff 

 

I must admit that I have never found O2 voicemail satisfactory in recent years. I do not use it but I still get "phantom" messages saying that I have got voicemails. When I check, I find that there aren't any. 

 

I am well aware of the workaround to clear this ; but the problem inevitably recurs within two or three weeks. I have no option but to simply ignore the message as an irritant. 👍 

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Dave-O2
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Thanks for the tag @Cleoriff 

 

@SimonRitch case is still active and ongoing to try and find a fix.

 

Once there this has been confirmed, I'll also apply this to your account @snukems 

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SimonRitch
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Thank you. 

Message 13 of 13
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