cancel
Showing results for 
Search instead for 
Did you mean: 

track the switching process

adin
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi, I have registered for switching from giffgaff to O2, and now, I don't know how to follow up the process. 

Message 1 of 4
367 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 93353 Posts
  • 610 Topics
  • 6986 Solutions
Registered:

All information here

Guide: Migration & porting into O2  

Just give the PAC to O2 and you will receive a text telling you the port date and what to do next

Nothing will happen until Tuesday if you give the PAC today as the team don't work weekends

 

View solution in original post

Message 2 of 4
361 Views
3 REPLIES 3

jonsie
Level 94: Supreme
  • 93353 Posts
  • 610 Topics
  • 6986 Solutions
Registered:

All information here

Guide: Migration & porting into O2  

Just give the PAC to O2 and you will receive a text telling you the port date and what to do next

Nothing will happen until Tuesday if you give the PAC today as the team don't work weekends

 

Message 2 of 4
362 Views

adin
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I had the PAC and already registered on 25 oct on O2 website, but still haven't received any email or messages. I need someway to check the process.

Message 3 of 4
359 Views

jonsie
Level 94: Supreme
  • 93353 Posts
  • 610 Topics
  • 6986 Solutions
Registered:

All you can do now is call customer service

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

 

Message 4 of 4
356 Views