Solved: Re: "Message filed to send" when they are going th...

Derram · ‎15-02-2023

Hi, I have an iPhone SE. I'm getting 'Message failed to send' notifications and texts are showing as unsend but people are receiving them. I've tried updating and restarting my mobile but the problem persists. Please can you help?

MI5 · ‎15-02-2023

@Derram

It's a known issue with iPhones and the O2 network.

The only way to get an accurate delivery report is to start your messages with *0# and just ignore the stock iPhone message.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎15-02-2023

@Derram

It's a known issue with iPhones and the O2 network.

The only way to get an accurate delivery report is to start your messages with *0# and just ignore the stock iPhone message.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Derram · ‎15-02-2023

Many thanks for your help in this. Derram

MI5 · ‎15-02-2023

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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