cancel
Showing results for 
Search instead for 
Did you mean: 

phone contact

Craig39
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi, when i make calls i cannot hear the other caller. My micrphone is working given that i can make calls through whatsapp etc but a general call i cannot appear to hear anything. Any advice?

Message 1 of 5
372 Views
4 REPLIES 4

madasaf1sh
Level 77: Grand Master
  • 11708 Posts
  • 64 Topics
  • 3178 Solutions
Registered:

@Craig39 

 

I would check permission for the phone app and make sure that the microphone has permission. 


It might also be worth checking any other app permissions on the phone as well.. 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 5
361 Views

MI5
Level 94: Supreme
  • 150187 Posts
  • 641 Topics
  • 28605 Solutions
Registered:

@Craig39 

From your description it sounds like your speaker is not working, not your microphone. 
If you select the loudspeaker option when a call is connected, can you hear the other person then?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 5
335 Views

Oxonian
Level 36: Perceptive
  • 10104 Posts
  • 240 Topics
  • 31 Solutions
Registered:

It might also be worth trying your 'phone @Craig39 with a headset. 👍

Message 4 of 5
299 Views

MI5
Level 94: Supreme
  • 150187 Posts
  • 641 Topics
  • 28605 Solutions
Registered:

We can only help if you can give us more details @Craig39 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 5
281 Views