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o2 Priority ticket purchase (AXS) not accepting 4 different payment methods!

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OrangeKindle
Level 1: Joiner
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on ‎28-09-2022 16:36

on ‎28-09-2022 16:36

Is there a known issue with buying concert tickets on the Priority app today? Trying to buy tickets to Romesh in May 2024, and each time am met with the "Payment not processed" error. Used several different cards, same error. Cards work fine elsewhere. Tried an Amex, Mastercard, Visa.. Please respond.

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MI5
Level 94: Supreme
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on ‎28-09-2022 16:39

on ‎28-09-2022 16:39

@OrangeKindle 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 147330 Posts
  • 636 Topics
  • 28309 Solutions
Registered:

on ‎28-09-2022 16:39

on ‎28-09-2022 16:39

@OrangeKindle 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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