Get tech support for your O2 issues

Resolved! Network Down ?

Hi I can't make or receive calls. I pay monthly, my bill is up to date, tried turning it on and off to refresh it but still no joy. Tried calling the 0344 number on the 02 website and its saying this number is unavailable. Anyone know what's going on...

Resolved! I want to enter a competition but my phone won't allow me to send a text. What can I do? Thanks

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Resolved! How long does it take to transfer a number from 02 business to 02 consumer

I spoke to o2 on Friday, i've recently moved from Business to Consumer, I spoke to an advisor last Friday, he advised it would take 48 hours for my number to transfer over. My old phone stopped working on the saturday afternoon, my new phone is still...

Resolved! new sim not activated

Yesterday I received my new iPhone. I put the sim that I received in the box in to the new phone and thought it would work. It’s been 24hours and I still can’t get network signal. my old sim stopped working before new phone arrived so that hasn’t got...

Resolved! Text messages not received

I'm finding the o2 network somewhat annoying when I get messages 1 or 2 days late.This is not helpful for my business and I'm loosing money when customers don't turn up for a lesson but have said they messaged to cancel.O2 sort this out otherwise bre...

Resolved! How to download pdf files of my phone bill

How to download pdf files of my phone bill

Resolved! Smartwatch 4G additional charges?

Hi, I'm interested in buying the Samsung Galaxy Watch 4 LTE edition from Amazon and I was wondering how I connect it to 4G once I've purchased it, is it a case of buying an additional Sim for the watch or can I hitch hike onto my current mobile devic...

I’m in Spain and I have no service

Can you help me use my phone in Spain, it says no service

Resolved! PAC

How do I give o2 my PAC code? I have one from my old network but can't find a way to give it to o2 so I can keep my number

Resolved! Note 20 Ultra Black Screen of Death + Unresponsive to Smart Switch + DeX

Not sure what is going on with my note 20 Ultra. It just decided to black screen of death on me. I've tried hard resetting/holding down the power on and lower volume button but vibrates and does nothing. I've had it vibrate twice after holding down b...

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