My son recently gave me his old phone from a contract he previously had with o2, he completed the contract and now has a new contract with a new phone. When I put my Vodafone sim into this phone it says it's locked to o2, is it possible to get this u...
When receiving calls I can hear the caller perfectly but on replying caller says I am breaking up and they can’t hear me
Need to change email address with no access to old one
My signal has gone altogetherI've taken out the simI've switched on and offI've restarted the network settingsI've manually selected O2My data is on I don't know what to do and no store is near me! Please help
Hello I ported my mobile number from Lebara UK on the 7th of July from memory. It is now the 11th of July and I am able to send SMS and make calls from my own number... but I am unable to receive SMS and now unable to receive calls. I was able to rec...
When I signed up to 02 (5 days ago) I requested to keep my number, however the number hasnt changed yet. Also I have requested again today and it says "something went wrong"Please can you support this request
I've recently upgraded to Google Pixel 6 from my Huawei P30 Pro and my signal has been awful ever since, particularly in public places. I've compared mine with other 02 users at the same venues and mine is considerably worse. Please help?
have Galaxy A6 how do I confirm my phone will work abroad
O2 service here has been out all day so thought I was covered by wifi calling. I know it has worked before at another location. Just tried to make a call and couldn't. My wifi is a good FTTP 1Gbps connection. Checked phone settings and wifi calling h...
Hello, I haven't been able to get 4G since Saturday. I have been in a few different areas (Kent and London), I have checked the network status and there hasn't been any problems. I have restarted my phone and its made no different. I have unlimited d...
