Get tech support for your O2 issues

Resolved! No coverage in UK holiday in Dorset

So, I've just got back from a lovely holiday in Dorset. From visiting the area before many times in many years, I am aware mobile coverage (data and service) is limited, but it has never been completely non-existent. On this occasion I went a whole w...

Resolved! Phone records

I am not an O2 customer anymore but used to be. I need my phone records from 2017. Is it possible to obtain these?

Resolved! A52S Extend ring time

Hi, how can I extend my ring time on my A52S please? I have tried the code that is shown in one of the chats but mine phone says invalid? Thanks.

Resolved! An 02customer is trying to text me and messages are not coming through I am with vodafone

An 02 customer a mate of mine is texting me but I am not getting the messages I am with Vodafone

Resolved! Spend cap

How can I increase my spend cap

Resolved! Lost phone, changed provider, O2 can't give me PAC code

Hi I lost my o2 iPhone. It was out of contract. I bought a new phone with Tesco mobile. I want to transfer my old number. I called o2. They said they'd need me to text them from the old phone to get a PAC code. I reminded them I'd lost my old phone. ...

Resolved! Switch off voicemail

How do I switch off voicemail on iPhone 11 Payg sim. Cheers

Resolved! SIM card swap

My number is due to port from 3 to O2 today. I have had no messages to say it is starting but when someone dials my 3 phone number it is going into the O2 messaging service saying I am unable to take the call. Does this mean that the transfer has com...

Not able to receive texts since porting

My number ported over, initially I was receiving texts but this has stopped and despite multiple restarts I still cannot receive any verification codes that I need to be able to log on to work. Calls and data are working fine and I can send SMS, just...

Resolved! Free chromebook issues

Has anyone had this issue and had it resolved? I purchased a Samsung galaxy s21fe 5g device on 11/08. I was given a link to apply for a free chromebook on the Samsung promotion website. However I have had my claim rejected, the reason being that my p...

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