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Forum Posts

Resolved! Data not working abroad

I’ve come to Portugal and my account says I should have data abroad and it’s not working

Resolved! Topping up online

Does anyone else have a problem with topping up online? Will not accept my card and tells me to contact my bank. There is nothing wrong with my card, accepted everywhere else. Have contacted 02 by phone, but they have been no help at all, except to t...

GeeB1 by Level 1: Joiner
  • 686 Views
  • 1 replies
  • 0 kudos

Bills

How can i see my old bills

aki by Level 1: Joiner
  • 488 Views
  • 1 replies
  • 0 kudos

Resolved! eSIM S21 Ultra

I just noticed that my Galaxy Watch 4 can't make or receive a call and it bothers me a lot.I tried reconnecting them again by scanning my watch QR code, but this showed up. Any ideas?

Screenshot_20220912-231159_Call settings.jpg
Jebb218 by Level 1: Joiner
  • 553 Views
  • 1 replies
  • 0 kudos

Resolved! Voice calls cutting out while in use

I live in Brightlingsea, Colchester and have had no end of issues with voice only calls cutting out mid call, going silent for long periods then coming back, sometimes my partner answers and the call stays open but no voice is heard. I know one of th...

ThomasR33 by Level 1: Joiner
  • 3725 Views
  • 3 replies
  • 0 kudos

Resolved! Data network keeps dropping

Hi,I am travelling in Oregon with my Samsung 5G eSim phone. Phone reception seems to be pretty good on various networks, but my data network keeps dropping so I can't look at websites etc. I've tried changing my network status to remove 5G as an opti...

Jo38 by Level 2: Apprentice
  • 5023 Views
  • 13 replies
  • 0 kudos

Resolved! O2 poor migration times

I was on a Virgin pay monthly contract and changed my package deal and was moved to o2 which I did not really want but asked to move my old number, o2 have taken the mick even after 10days I am still waiting. If this is not sorted soon I will cancel ...

Garrym by Level 1: Joiner
  • 615 Views
  • 2 replies
  • 0 kudos

Resolved! Connection abroad

Hi, I have a phone contract with Three but I'm now in Crete so I've bought a 20gig 02 sim card. I've registered & on the app it shows what I've got left but when I'm not on WiFi I have no Internet connection. Any ideas why?Thanks in advance

Rich9 by Level 1: Joiner
  • 504 Views
  • 1 replies
  • 0 kudos

Resolved! O2 Open

HiI’m a headteacher. Please can you advise how my school registers for O2 Open discounts. Thanks,Michelle

Mizomi by Level 1: Joiner
  • 839 Views
  • 4 replies
  • 0 kudos