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Resolved! Unbelievable to get PAC

I can’t get my PAC number after texting 65075 for the past 2 weeks it just says “unable to process your request please try again later”. There is also no way of calling a human and sorting this out on your service. Unacceptable

Lynas by • Level 1: Joiner
  • 352 Views
  • 1 replies
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Resolved! Temporary Bolt On

I paid for an additional 4GB bolt on as I’m in holiday a broad. It was acknowledged and is valid from 24 June to 4 August 2022. However I now have run out of my monthly allowance and the bolt on has not kicked in so I’m without data since yesterday f...

G-P by • Level 1: Joiner
  • 479 Views
  • 1 replies
  • 0 kudos

Can’t make calls in europe

I don’t seem to be able to make or receive calls in Europe. Data roaming turned on and phone connects to network and can receive data.

Abyss1 by • Level 1: Joiner
  • 982 Views
  • 3 replies
  • 0 kudos

Resolved! Upgrade issues -help

Hi I upgraded my phone to a table - I pad pro, stupidly not knowing I would not be able to use my phone a longer. The sim I upgraded was in an I phone 11 phone which is still in control tract. The phone is not working at all now, I have returned the ...

Resolved! Data - this information not available…..

For weeks now, when I check my data usage on the app or the webpage all I get is info not available. Before that it was showing as zero used even though I know I had used a lot. I phoned customer services and they said there was a system glitch since...

DCComics by • Level 1: Joiner
  • 970 Views
  • 1 replies
  • 0 kudos

Resolved! Connection

When I am out & about, I can’t connect to send WhatsApp’s, connect to social media etc. is there a setting I need to change? I feel like I’ve tried everything!!

Sezzy_712 by • Level 1: Joiner
  • 443 Views
  • 1 replies
  • 0 kudos

Data usage display

Where has the data usage display gone? I can no longer see it on my dashboard?

JB10 by • Level 1: Joiner
  • 437 Views
  • 2 replies
  • 0 kudos

Oneplus 6 wifi calling has stopped?

HiWifi calling use to work on my Oneplus 6 but is no longer an option in the device setting menu, even my O2 shop could not explain the problem. The Oneplus 6 is listed as O2 Wi-Fi compatible on the O2 website. Any help would be appreciated.

Abroad

I landed in Rhodes (Greece) on Wednesday and had a welcome text to say I can use all my data, texts and calls for no extra cost. However since going over to the other side of the hotel which is on the beach opposite the turkey island, I have had a we...

EJ3 by • Level 1: Joiner
  • 839 Views
  • 3 replies
  • 0 kudos
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