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not receiving ONE TIME PASSCODES

billdyl
Level 1: Joiner
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I have recently had problems receiving OTP from several organisations. I often simply do not receive any texts codes or much later receive multiple out of date messages. How can I resolve the issue? My phone reception is often weak but O2 claim  the reception is "good"

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MI5
Level 94: Supreme
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@billdyl 

Help here Guide: Text Message Tips (not sent or received) 

Also try with wifi off as that sometimes helps.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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TallTrees
Level 52: Innovator
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Message 2 of 3
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MI5
Level 94: Supreme
  • 152180 Posts
  • 651 Topics
  • 28996 Solutions
Registered:

@billdyl 

Help here Guide: Text Message Tips (not sent or received) 

Also try with wifi off as that sometimes helps.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
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