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marie69 · ‎21-09-2022

not getting a signal not receiving calls in and out and if i do they cant here me tried ringing o2 just get call failed been like this for over a week now really fed up

MI5 · ‎21-09-2022

@marie69

See guide here Guide: How can I sort out my network issues?

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎21-09-2022

@marie69

See guide here Guide: How can I sort out my network issues?

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Arasheed · ‎21-09-2022

Reset phone/airplane mode insert sim in a different phone to see if it is the same if it is replace your SIM in a store with an ID with you or https://www.o2.co.uk/contactus

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no signal

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