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no connection of phone, sim crd not connected

mylesman1
Level 1: Joiner
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sim card disconnected earlier this week, went to o2 shop who said that i was put on e-sim without being contacted. fitted new sim so lost my contacts and now nearly 3 days later still not working

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MI5
Level 94: Supreme
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@mylesman1 

Sounds more like a phone or network fault.

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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